If possible this place service department would be getting a negative 8.5 starts. So after finding out I had 2 recalls on my vehicle I decided that they needed to be done. I called them twice and both times no answer. The one time they did answer they put me on hold so long that I got transferred back to the operator. I decided to drive down to get it taken care of. When I got there I waited 20 min just to be helped and was told that they didn’t have the parts to fix my vehicle. The guy told me that they should get the parts in 2-3 days and as soon as they get them I’ll be receiving a call. Almost 2 weeks later I still haven’t received a call so I decided to call them. The guy over the phone said my name wasn’t even in the system. After a half of day waiting for a call back they finally call and said the parts have already been there. After I took my car in for the service I was told it will only take half a day to a full day. So with that being told to me and that I will not be given a loaner vehicle I decided to go rent one for the day. Later on that day when I went to go pick up the vehicle after they said it was ready there was still a problem on their end that needed to be fix. They then said it will take 3 more days to get it done. Because there people was off that works on my car. So now I’m stuck paying for a rental car more days then anticipated. I was told by one of the employees that they might be able to pay for the rental car and that he will talk to the service manager. Well he never did do that. I was supposed to be receiving a call back from someone and never did. No one is giving me a call back. They all have been left voicemails and written messages with the receptionist. Even the general manager don’t answer his phone. It makes me wonder why they even have phones at this place anyways

Worst experience ever with a “customer service” manager. Chris needs customer service 101 even though he says he’s been in the biz for over 20 years. He needs to learn that it’s not acceptable to argue with a customer or to say we don’t do that because it’s “our policy.” All I was trying to do was ask for the complimentary first oil change that was promised to us. Great customer service on a vehicle we paid over $50,000. Go to Silterhar in Broomfield. They know how to treat people with respect.

Arron Nelson was our salesperson and he treated us with respect and professionalism. Bobby Mann in finance was great to work with also. We were in and out of the dealership quickly with the exact car we wanted. All in all in was a great experience we recommend them to anyone.

Horrible place. Low ball offers for trade ins. Financing department is not organized. They did not submit any of our paper work to our lending Company on time. Servicing department is a joke. I purchased a vehicle there ( it was a chrysler) but was told that they would do the repairs and maintenance when it was needed within the warranty. Three days later car broke down. Said they fixed it and it still hasn’t been. It’s been almost three months and nothing. Pick it up and drove it four blocks and the problems started up again. Took it someplace else . No body does call backs. Managers have to be hunted down to get answers. I worked with the service manager Danny and no got an honest answer. Every time I went it they did not have the correct paperwork and did not acknowledge the problems I was reporting. Supposedly they took it down the street to a Chrysler dealership and found no problems. But after speaking with the Chrysler dealership found out they had never seen my vehicle. Do not buy from this company. They do not care about anything or any one other then themselves and what money they are getting in their pocket.

Had to have my Escape towed to the dealership as a piece of metal punctured my radiator. Danny worked with me an my insurance company to get the repairs completed. Danny contacted my several times to give me updates on my car. I really enjoyed working with him.

Matthew Caswell went above and beyond for my family and I. If you’re looking for a vehicle I highly recommend him. Very informative and wasn’t pushy at all. All in all we had a fantastic experience.

I would like to recignize Matthew Caswell! What a great salesman! Even though I have not purchased a car from him yet I defiantly plan to in the future. Matthew is respectful and nice to his customers even if they are just browsing. He answered all my questions knowledgeably and was not pushy at all. Thank you for a great experience and I hope to see you soon to buy my Mustang!

What a great salesman! Even though I have not yet purchased a car from him yet I defiantly plan to in the future. Matthew is respectful and nice to his customers even if they are just browsing. He answered all my questions knowledgeably and was not pushy at all. Thank you for a great experience and I hope to see you soon to buy my Mustang!

Took car in for brake servicing and when they checked out the brakes, servicing was not necessary, so I didn't have to pay for unneeded parts and labor.

We had a great, easy and seamless experience with AutoNation Ford Littleton. Kevin Laurie, our sales person and Sana, our finance manager were both very friendly, and extremely helpful. We would definitely recommend AutoNation Ford Littleton to our friends and family!

The experience was just o.k. It took 2 weeks for the financing department to get back to me after several calls, but they did get me a lower financing percentage rate. The 125 point check for used vehicle was not so great. The breaks on the vehicle I purchased started squeaking 1 week after purchase, even though it was supposedly "inspected" and a front running light did not work, after their used vehicle inspection sign off. I think the mechanic inspecting the vehicle prior to my purchase did not do a great job, and my salesman directed me to get these items fixed on my own time and to send the dealership the invoice. Not proper procedure if you ask me, the consumer.

Took truck in to get a mirror replaced. Had appointment and was told it would take half an hour to an hour. After an hour and a half, I asked what was going on. Was told it was next in line and hadn't been worked on yet. Told them I needed to leave and would bring it in the next day. Took another 20 min for them to get my truck pulled around. The mirror was fixed. Went back in to tell them it was fixed, turns out it had been done for a while and was just sitting back there. Took another 30 min to get the paperwork completed. 2 hours and 20 min later I was on my way. No apology and a lot of excuses. I will not be coming back for service or to buy vehicles.

Just moved to Littleton. Right rear Turn Sig. bulb on my Fiesta out. 17mos, and 14k old. Drove into Svc. at 12 noon Tue (7-31) svc. rep it was lunch and had some back up, estimated 90 mins. to fix, so I asked if it would be better if I came back in 2hrs, she said yes. Came back at 2PM, told svc. guy what I needed. He took my keys and told me to go wait in the service room. At 3:15 I found a rep and asked about my car... no notice or paper work since 2:00.... she said the car was in svc. area a be ready soon. At 3:55 she came back with my keys and the car was done... she did apologize for the time, and there was no charge....I'll go back if there's a problem while under warranty, BUT, 2hrs for a light bulb?

If I could give zero stars I would. Unfortunately, we have a service contract with the dealership that was prepaid. I do not trust the service department because we have caught them several times being dishonest. Integrity is everything to me, and the service department has shown a lack of integrity several times with this vehicle and my 2004 Freestar. Most recently, I took my 2014 Escape in for a 5k service - including the oil change and tire rotation. During the last rotation in February, I marked my tires because we had previously caught them not rotating them when my paperwork said they had. They did rotate them in February, but bent the heck out of the lug nut covers (which were cosmetic and aluminum). I took my car to my tire dealer about 3 weeks ago and had new stainless steel lug nuts installed. On July 27, I took my car in for the scheduled 5k maintenance. The sign said "leave tire locks in your cup holder". I did this and told the service rep that the tool was in my cup holder. He came out to tell me that my battery was so bad that the technician had to jumpstart my car to move it to complete the service. Since I had watched the technician pick my car up from the bay, I knew this was not true. They left it running in the bay at the end of my service and told me that I should not dare to turn it off. We had my battery tested elsewhere with different results for the cold crank. I will need to replace it before winter, but it was not as critical as the technician made it sound. I know a lot about cars, but someone else would have been frightened to even drive it. On my paperwork, it said that they rotated the tires, but recommended that I "replace the lug nuts because they were swollen". I told the service person that I had just had them replaced with stainless steel, which could not swell. He looked at me like he didn't understand. I also asked him if the technician used the tool to unlock them. He just shrugged off my question. I immediately went to my tire dealer (about 4 miles away). I showed him the paperwork about the swollen lug nuts. He laughed, because stainless steel does not swell (but I'm just a dumb girl) . I asked him to check to see if they damaged my new lug nuts in trying to force them. He found a tool mark on one lug nut, but not on the others. He removed my tire and the brake dust showed that the tires had NOT been rotated 10 minutes previously (as my paperwork stated). For the third time, Autonation service said they had rotated my tires and they absolutely did not. They also tried to sell me new lug nuts, which were totally not necessary. We own a family business with a fleet of vehicles and have purchased at least 50 vehicles from Courtesy Ford (now Autonation) over the past 30 years. We will never purchase another vehicle from them -- only because of their service department. In the past year, we have purchased two vehicles from other dealerships. I communicated this to the service manager last September after a warranty issue that they would not address and never received a return phone call or any type of follow up. I would recommend you go to any other dealership if integrity and trusted service is important to you.

Every time I come to the dealership, I am always impressed by the level of professionalism!

Friendly sales people. Clean dealership. Good followup.

The service rep did a great job answering my questions and working with me.

Bought brand new car, had curb rash on wheels, stereo go out right away, and more problems. Promised to do the tiny work in our contract, got the tint done and had to pay took days to get my money back because of the mistake. Said they would fix my curb rashed wheels but then say for 3 months nothing was ever done said the people they use where way backed up but that is bull**** as I work for discount tire and use the same company as them and they are less than a week out on projects. There is no way they even left the ford shop. Even though I called and stopped by many many times in the 3 months. Every time no update or would call me back with info but never ever did. Don't use them

Excellent service!

I went in searching for a new family vehicle and they were all very friendly. I highly recommend working with Matthew Caswell. He showed me some really nice cars and helped me figure out all my options to get in the best vehicle possible.

Amazing service from the sales department!!

Spent a Saturday having best experience purchasing a truck EVER! Kyle Stevens very humble sincere and patient helping me decide.

Everyone was awesome and super helpful!

Best costumer service I have had here in a couple of years. Finished everything in one day.

I took my daughter’s car in for a recall notice on her Ford Focus. The appointment was easy to schedule. I dropped the car off for the day. My only complaint was that the car was promised at the end of the day, but I never received a phone call regarding its status. My service advisor was overwhelmed with bookings, but still a phone call would have been appreciated.

The service department is quick and easy to work with.

Wife’s fusion lost it’s screen, got it fixed and have a happy wife.

Great service. Got my car done faster than the estimated time.

I thought things would get better, well I was wrong. I had to take my car in for a recall. I called to make the appointment and asked if I could get a ride home, they said that they could. I got there to discover that I lived three miles too far so I couldn’t get a ride. They are the worst service department I have ever seen. I will never buy a car from this dealership again . If you’re looking to buy a car, save yourself headache and go somewhere else.

Don’t do it!! Read the reviews!!! I’m not even going to waste my time putting what I went through on here as I can see by the other reviews no one gives a shit about customer service at this place �. I used to live by Ford and defend them to everyone. I guess I was blinded by the name Shelby...

Went in for an oil change and saw a 2013 rubicon that we had to have. Dan worked it out to make this spontaneous idea come to life and Matt in finance was so easy to work with. This is the third car we have bought here and it won’t be the last. Great job guys.

Hands down the WORST service department in the industry! After not returning my half dozen calls I had to go into the shop to talk to Zach the service agent. Zach claimed to have submitted pictures of issues on my brand new F-150 truck to Ford TWICE (I had to go down a second time) for warranty claims and turns out he never did! Now I'm not even sure I can get Ford to do anything about it because it's been 6 months since I bought the truck. Stay away from this dealership because if you buy something there you'll have to deal with their Service Department. Oh, the icing on top is James Heyer (Director of the Service Department) made no attempt to make the situation better by contacting the Ford dealer in my new area or Ford directly. Ridiculous..! And after reading some of the other reviews on here it looks like the treatment I received is status quoe for this dealership.

No consideration. Set an APPOINTMENT for 10:45 AM. Dropped car off at that time, they said they would call by 3:00. Did not call at all that day. I left a VM at 7:30 PM asking them to call me ASAP in the morning. No call the next day. I finally called at 1:30 PM and they said car was being worked on now. I has also asked twice for a quote on a new key for the car - - and only got that when I finally went in to pick up the car the next evening....and then it would take another 30+ minutes to make the key (this could have been done WELL before I got there if they had done their jobs correctly). Not the best customer service.

Matt C was awesome to work with. He was very patient. My husband and I were very unsure about what we were looking for and could not really agree. Matt helped us go through different models and his knowledge of other brands was very in depth. We appreciate all the time he spent with us and could not thank him enough. He was very kind, honest and easy to work with. Great follow up skills as well!

Justin and fill in the service department did a great job on my minivan. They we're very focused on diagnosing and fixing the problem I had.

They are the best dealership I ever been too

- If you want to buy a car here, TRIPLE check that they actually HAVE the car. They went as far as to scheduled a test drive on a car they sold the day before. Then only show me cars that were well over the price of the car that I came in to buy. Biggest waste of time ever. - Honestly, they have the worst customer service ever. I was very serious about buying a car on the spot. I had called about one in particular and asked about the availability. I was told it was still very available and she asked when I wanted to come and see it. This was at 10:30a.m. I said, “I’m very interested so, ASAP.” I was scheduled for a test drive at 11:30. I got there 10 minutes early. Waited for a few when I was told the car had actually sold last night. Did they even check to see if it was available!? It was a bit of a drive to get to this side of town, which isn’t relevant but none the less annoying. They said that there was a communication issue and tried to say that it would have been removed a couple hours ago. Well between calling to confirm availability and my actual appointment was only an hour. He asked if there was something else we could look at and I said if it was comparable that would be ok. Nope. He just tried to up-sell me. I felt scammed. Like, ‘just get her in here anyways and sell her something’. Seriously, what a waste of time, and the lack of effort in trying to help me find anything since you dragged me down there.... for nothing?

I really wanted to give this dealership a better rating because the process of buying my vehicle was pretty easy going, but things changed once I started to notice all the problems with my "certified" pre-owned vehicle. After taking it in for repairs (under warranty) there was a total and complete lack of communication. Service techs wouldnt answer calls or call back. Service managers wouldnt answer calls or call back. I had to stop in at least a dozen times just to check in on the status of MY vehicle. They kept it for exactly one month, which is totally unnacceptable, especially considering how polite and patient I was with them during the entire process. I finally told them days in advance that I would need my truck done and finished by Friday June 8th, because I needed it for something important. After having several calls ignored, I stopped in that morning to pick my truck up, but low and behold it still wasnt ready. The service manager told me it would be done by the afternoon and that they would detail it for me. So, I stopped in around 6 that evening, and Im not joking, they didnt want to release the vehicle to me because the service manager left early, and didnt bother to sign off on the paperwork. After some nice words, they released it. So I get to my vehicle, looked like it had been run through the mud. There were cigarette ashes all over my center console (I have photographs, and my baby and girlfriend who is on chemotherapy is very sensitive to 2nd hand smoke, even if its stuck to fabric, so all those ashes were a great little surprise!!!) and a few of the "repairs" were reinstalled horribly, and look like junk. Onto the warranty/"certified" pre-owned portion. Within days of driving it I noticed the shocks and struts were leaking a large amount of fluid. If I knew that I would have to shell out 2500 hundred dollars for just the front shocks, I wouldve adjusted what car I bought. I also bought the extended warranty with the vehicle, although the shocks aren't covered, I dont see why they cant get the struts approved, or cover the cost themselves, because once again, this vehicle was certified. Also found out this weekend that the 4x4 is busted and I mean badly. Drove 5 feet and that was a big nope, had to go back to rear wheel drive. So thanks for the awesome vehicle and customer experience guys! Cant wait to take it to another dealership to get this solved. Thanks - Sean Garner

I purchased my Ford- F-150 from AutoNation Ford Littleton and have had it serviced there for the past three years. My experiences there have been delightful and professional. For such a buy place, I am in and out quickly and my truck always runs great. Schiller Murphy in the service department has always been great to work with - professional, cordial and extremely personable and knowledgeable. I recommend AutoNation Ford Littleton to my friends and family.

I was taken care of immediately. And the work was done quickly and efficiently. When I returned with a question about the settings, the problem was fixed quickly for me. I appreciated the service I was given and how promptly everything was taken care of especially since we were from a different Auto Nation that had been sold.

The "Service Advancetrac" light came on in my 2010 Fusion, they were able to get me in the next day - the other dealer I usually go to couldn't get me in until 3 business days later. I dropped it on the Friday before Memorial Day, and then found out the hauler that is taking it to Tennessee could be coming as early as Wednesday. In a panic, I called Shane who was able to get the sensor replaced and the oil changed by noon on Tuesday, saving the day.

Thank you for a trouble free and timely oil change. That was all my car needed.

Just bought a 2018 Escape from AutoNation Ford Littleton through AAA Autosource. Everything went smoothly, and I am very satisfied with my new car. This is my 3rd Escape - and we have had very good luck with them. I hope to be driving it for many years.

I just bough an F150, and had a relaxed pressure free experience with Matthew Caswell. I test drove many trucks and not once did I feel any pressure or frustration from Matthew. This is the way vehicles should be sold every time.

Worse experience ever!!!Total lack of transparency from the manager. I specifically asked for a ball park monthly installment price... I know what my credit is... as I’m sitting waiting I get a notification from credit Karma that my credit was pulled , after I specifically asked him not to. When they are confronted, he comes and asks me what did I think was going to happen.. the audacity of him... I had told him I had just paid $8500 in cc debt and was disputing 2 things on my credit w the bureaus , that I wanted to wait 30 days ..he tells me that what do I think paying 8500 was going to do to my credit ...that he was trying to help. And that it takes years to build credit... such arrogance. Guess what Mr. the suit and tie and fancy shoes don’t make the man. Learn some ethics and respect, actually if you were honest you probably wouldn’t be at a dealership on a Friday night at 9pm . Because when your clear w people they buy from you ..... people like yourself give dealerships a bad name... Should’ve continued my shopping experience at Mike Naughton( no pressure there) definitely won’t be buying a car from you all. Oh also his concluding words when I told him why did you have to go do exactly what I told you not to, where “sorry you feel that way” Total disappointment, would not recommend at all... and def won’t be buying a car from you... note see attachment practice of sliding and deceit the supposed $3k rebate was never applied....feel ridiculed and humiliated and impotence let’s see how I reverse this damage.....

Brought in our family '17 Ford Explorer because a side panel fell off while driving (adhesive issue) to AutoNation Ford Littleton on Monday 4/30 to fill out a service form. Service advisor took info, signature, and photos of the issue to provide to Ford. A follow-up from AutoNation Ford never occurred. I call on 5/5 to hear that they have no record of my visit or service record. I was told the service rep I met was fired on 5/2 and that I would have to come back in to restart the process. No offer of coming to me was made. No process is in place to get customers into the service system, very poor communication process, single point of failure. Beware.

I can't even express how furious I am with this place. They don't answer phones, they don't call back. They say there's a car for me to use, there's never a car, except one time 2 days after dropping but I could never get there in time. Been there SIX times for the exact same issue. Was told after this try if they can't fix it i'll be reimbursed. Did I mention they lie constantly and drag stuff out for weeks (months now) at a time? After calling today was told to just bring back a 7th time for a diagnose. Got GM involved, he said "I'll talk to Service Manager and call you back," two hours later I call them- he left. More games. On two occasions I've heard the Service Manager in background ask "who is it?" and then all of a sudden he's not there. All I'm asking for is my money back for a non-repair, pretty simple stuff. I gave them almost $1,500 to replace parts I told them wouldn't work (been dealing with this issue a year total) and it didn't fix it. They just keep replacing redundant parts, last visit they put in an EIGHTH Master Cylinder... Really? I was saying "Really?" on #'s 3, 4, 5, 6, and 7. EIGHT!??!? What in tarnation is going on there? I'm just the moron of the week that didn't read any reviews before entering. Oh btw, don't call Ford Customer Service for anything either, those robots are just going to waste more of your time. After 40 calls someone will finally give you a local reps number. Her job is to get your hopes up every few days but then let you know every other few days that you're getting nowhere and should try working with your dealer. Only other advice I've gotten is to shell out $1,500 to one of their many other qualified dealers to resolve the issue. Cool thanks. She obviously missed the part where I'm $4,000 in the hole on a $1,500 repair between 3 different Ford mechanics in 2 different shops already. It's very clear that they have no intention of fixing my vehicle or resolving the issue and never did. Can't wait to see what they come up with tomorrow! All I know is I'm am completely out of patience and "Just bring it back again!" isn't working for me anymore. Since their idea of service is "Just give 'em the 'ol run around!" I'll be trying this. Doesn't seem like they care about of any of these reviews but it's a start. I almost forgot! In my 6 visits what I HAVE received instead of service is a cracked windshield, a flat tire, broken off a piece of trim, no reverse lights (which they did resolve on a later visit, thannnnks), some kind of spray paint on my passenger window? i don't know wtf it is but its not clear and it feels like sandpaper and was definitely not there before. These are the people telling me to give them another try... a SEVENTH try smh...

Went in on Saturday and wasted two hours of my day to have them tell me my tire had no leak. I guess I let the air out twice and made sure the warning light was on when I took it in. Got up this morning and had to add air again. I bought a new truck from them two years ago but I guess because I bought this car somewhere else the service is different? Too bad

I bought a very nice 2015 F150 Lariat from AutoNation Littleton. Lon my sales rep was very accommodating and my experience went without a hitch. There was one small issue with the front side bumper and they are replacing this without an extra charge next week. I am anxious to see how this goes. Overall I am a very happy customer.

I bought a used ford from the AutoNation Subaru and had a wonderful buying experience. However, I have had 2 repair issues that I was told to take the car to the AutoNation Ford to fix, which is understandable. I bought the Gold protection plan through AutoNation, but nothing has been covered so far. I have had the worst experiences all 3 times that I’ve brought my car to this dealership for repairs. The customer service was terrible as far as communicating regarding the status of my vehicle each time. Also, the several times I’ve called the service center to ask a question about my vehicle or for other information I’ve been given the run around. I felt as though I was going in circles with the representatives. I will not return to this location for any further repairs to my Ford, I will look elsewhere.

Called the service department yesterday because one key fob was intermittently working, the other not working at all. Asked the service guy a simple question about a battery for them, he told me it wasn’t the battery, they needed to be reprogrammed. Wanted to charge me $85 just for diagnostics. Tonight I went and bought two batteries for $6.99 and guess what? The fobs both work great. Makes me wonder how many people get screwed over and charged for unnecessary things... maybe the guy thought he could get one over on me because I’m a woman. Either way, our vehicles won’t go back to this dealership. Honesty goes a long way and they obviously need to know to learn the definition of the word. They’re all about the almighty dollar. Stay as far away from here as possible.

Deborah did an excellent job from start to finish. Everyone did their best to make the buying experience very enjoyable and exciting. I love my Focus RS. AutoNation Ford Littleton will definitely be on my list dealerships when shopping for future purchases. Thanks for everything!

I just bought my second vehicle from here. Both times I had a great experience. I’m very happy with my new truck.

This dealership knows nothing about customer service! DO NOT spend your money here! 2 weeks ago we bought a 2017 Ford F-150 and part of the agreement was they would install stock trailer brakes and a hitch that we could tow our camper with. (Not to mention they lied about the financing including the cost of stop gap and the warranty.) After several calls reminding them of the deal we got an appt. When we got our truck back there was a very large white scratch on the side of the truck and they have refused to fix it. They put 120 miles on the truck, installed after market trailer brakes, and put the wrong hitch on the truck. We called every day for a week trying to speak with a manager to get this fixed and no one would call us back. Finally some guy named Mathew E. Called and after calling me a liar and an @sshole he finally admitted they put the wrong hitch on the truck. TERRIBLE PEOPLE working there!!!! They refuse to help us after we spent our very hard earned money buying this truck from them!!!! Disgusting!!!!

They sold me a car with faulty lug nuts - a WELL KNOWN ISSUE - yet tried to make me pay $130 to have them replaced. Even after I got a flat tire and wasn't able to change my wheel out because the lug nuts swelled and no longer fit the wrench socket. They should've changed them before they sold me the car, or changed them out for free. They screwed me over that day and set me up for failure. They absolutely suck.

Bought my Subaru Forster here a couple days ago, they were nothing but good to me. It’s the second car I’ve bought here and both times the salesmen were very helpful in helping me look around and find what I liked, and they didn’t try to sell my anything I didn’t want. The prices were fair and the customer service on all ends was excellent!

Great Experience from order to build to delivery. Would definitely recommend.

I bought a brand new fx4 3 4 months ago made 4 paymernts and they cant get me a title..brand new 2017. Ive called...visited office a nd called management. Nothing but yhe run around. They wont even trade for another 2018. Dont trust these guys. Yamane Abraham was my sales man...run run run....

Mike Nelson and Sana Shahid were awesome! They made buying a new vehicle simple and very comfortable. Thank you both.

My issue is with the service department and the time it takes to fix issues. I had my 2017 F150 scheduled for a service on a recall with the door latches and a issue with the backup camera. Took truck in on the 2/6 so it could stay overnight to replicate issue and have fixed on the 2/7. Truck was not fixed and schedule another appointment on 2/21 expecting everything to be fixed that day. Everything ended up being fixed on the 2/23. Only reason I am giving 2 stars is that Christopher Hoover did keep in contact about the delays.

Have bought 4 cars there from Abraham over the last couple of years. He's the best that there is. He has always been more than helpful and has even taken care of things for me that he didn't have to. He's like family and I can't think of anyone else I'd rather buy a car from. The service Department was also very helpful and they always make sure all my needs are taken care of. I can't think of going anywhere else. A satisfied customer.

Very Happy! They got me exactly what I wanted and fit it in my budget. Thank you.

Do not take your car here! After a month in the shop, they said work was done. I picked my car up and it had several issues. Missing clips, stripped bolt, headlight pointed straight down. I emailed my dissatisfaction and never received a response.

Wow! So surprised to see some bad reviews. I had a wonderful car buying experience here!! Great staff! Michael Nixon was so easy to work with called before I came, told him exactly what I wanted. He listened to every detail, researched for me and when I arrived had the perfect truck waiting for me to test drive. An hour later I was driving it home! So easy! Then Toma in financing called me 2 days later to tell me they found me an even better loan!! Saved me so much money! These guys are great! Highly recommend! I will return!

“We Brought our truck in to be repaired and was lied to from day one. They had the truck for over a week before they even submitted a warranty issue to ford. They sent us over to Heartz for a rental car that we were told they would pay they never did and stuck us with a bill Over $2000 due to the fact they had the truck for over three weeks! To top it off they told us they could not fix the truck that they just sold to us brand new $90k truck that now has the Death Wobble and cant be driven due to the fact it loses complete control out of nowhere at highway speeds they told us to pick it up and said nothing they could do for us. The only thing they did is make the truck worse and refuse to pay for the rental. Their General Manager is a real piece of work. When speaking to him about my concerns he told me the $90,000 “F250 Platinum is NOT DESIGNED TO GO MORE THAN 65MPH, if I wanted a race truck I should have bought and F150!” And he could care less because this is fords problem not his. I explained to him that he sold us the truck not ford. He told me he would not Speak to me and to stop acting mature and to act like a man and deal with the problem!!!!!!!!!!!!!!! Never in my life have I been so disrespected! So end result is I'm out Well over $90,000 on the truck and out another $2000 on the rental! There excuse for not paying the rental was that they don't Work with Heartz!!! Yet they are the ones that recommended them to me know they would pick up the tab and even directed me there. Service manager told me that even though his service adviser made that mistake it was not his responsibility. They have lied to me over and over. When we purchased the truck they lost our checks twice and double charged us on tax because they did not verify what part of the county we lived in. They ignored me for over three months they waited almost for to even send us a check for the difference. We have called multiple times asking for a itemized list of what they did and every time we call the receptionist is extremely nasty to us say she knows who we are yet refuses to give us her name. Now when we call the wont even pick up and transfers the call to other dealerships and their collision center. When they had our truck the service department refused to pick up their phone which caused us to drive from Castle Rock to the dealership to get any update!” NOW: Here we are again in a back and forth limbo with Autonation Ford Littleton and Ford Corporate themselves! Our most recent update from them was when they offered to pay for new tires since they seem to thinkthat is what is causing the Death Wobble. We come to find out after taking back into MedVed Ford 3-4 more times!... the tires still do not fix the problem! In fact now my $90,000 Truck “that is not designed to go over 65MPH” Sun roof just {{POPPED}} while in the Death Wobble causing it to break to the point I cannot close to sunroof all the way. So, let’s say it rains or Snows.... the truck will flood and be completely f**ked. GREAT! Ford Corp still has not taken responsibility and has not approved a buyback like we simply ask for!! What else could they be hiding?? And Why does the General Manager of Autonation Ford Littleton Michael Valentine STILL HAVE HIS JOB?! They told us he was canned! They are continuing to lie to us! And have no common sense of the right thing to do! Autonation agreed to pay for the rental that they originally said the would pay and provide us with receipts on the work preformed that they refused to give us. They also agreed to help with the buy back, in return they asked that we take our review off the internet. They have once again lied Through their teeth. He rental car was paid but they have refused to help us with the buyback and have refused to provide us or for corporate with the receipt showing that time they had it and what was done to try to correct the problem. So we are reposting our reviews with updates due to the fact they have broken their end of the agreement again. So yourself a huge favor and don’t take any of your business here! Still have a truck with death wobble and no fix truck has been in shop for more then 30 days and more then four times so we are past lemon law and have hired a attorney. Lemon Law is the least of your worries.

I had to take my Escape in for routine maintenance and also for severe brake issues. My service manager Schiller Murphy was professional and courteous, and explained the issues with my car in terms I could understand. I will definitely be requesting him in the future. Thanks!

Matt helped me find a great vehicle . No nonsense approach - no games . Great experience !!!

Purchased my new vehicle from Autonation last weekend. Worked with Michael Nixon in sales and Sana in finance, both were wonderful and helped every step of the way. Drove over an hour to buy my vehicle from this dealership and will anytime I buy in the future. Would recommend to anyone!

Great selection of vehicles good customer service. What more can you ask for. Matt Caswell took good care of my situation...

As a first time car buyer, I wouldn't change a thing about the experience i had with Matthew at Autonation Ford in Littleton.

I purchased the vehicle the end of January 2017. When I bought the car I also purchased an extended warranty with it. I was told by the sales person that if a repair was needed I could go to any ASE Certified mechanic to get the repair done. I recently needed to have a repair done and found that it was not covered by the warranty. I went to the mechanic I have used for several years to do the repair. When he advised me that the warranty company would not authorise him to do the work I went to the dealership and spoke with a person and was again told the at my mechanic could do the work. After talking with him he again let me know that his request to do the work was declined. I went back to the dealer and spoke with the finance manager and he stated to me that he was certain that my mechanic could do the work . after calling the warranty company it was indeed found the only a Ford Dealership could do the work. If I had known that I would never have bought the warranty from the dealer. I would have purchased one from my credit union where I had the car financed. I feel that I was misled at the least and lied to at the most. The repair was done which I had to pay for out of pocket. Autonation Ford Littleton will not get any more of my business.

The car came with tires that were not safe, I was told I was lucky to make it home. Their response to this was that they checked the tires and they were fine!! That’s customer service at its finest. Tires on the car were 9 years old, DOT09, tread looked good but the rubber was basically coming apart. A set of tires would have cost the dealership $500. Customer service at its finest!! Never buy a car there or any other auto nation again. Salesman was great, rest of the experience was very corporate, as if I wa just the next one up!!

i have noting to say. Great people !!!Great service

Excellent no haggle sale. I knew what i wanted and they didn't pressure me into anything else.

I've worked with several Ford dealerships over the years in Denver and admit this was the best buying experience yet. Marcus didn't dilly-dally with prices and I knew I had the best possible price without the pressure. They were very fair on the trade too. First purchase in years that I felt we both got what we wanted...rare. Thanks for getting me into the truck I wanted at the right price....

I recently bought a used Toyota 4 Runner from Matthew C and had an amazing experience. He was very thorough and extremely polite. Best and easiest vehicle purchase I have made so far!

Matthew has been a great help in my truck search. I would definitely recommend this dealership!

Great place! Matthew Caswell gives great advice and a wonderful experience. Easy process with great people.

The sales person I delt with was okay, but the no haggle price is mostly for the dealership. I remember when making a deal felt good and the salesperson actually tried to get you into a car and make a deal happen, nope not here, smh don't even try it.

You will be lucky to ever sell a car again. LOL. Come on. Thanks Ford

The trucks they sell cant drive faster than 65mph, use other stealerships because they sell faster vehicles.

They had my review removed to save face from all of their 1 star reviews flooding in.

Service department had my car for 4 days for a recall and never touched the car. They said they were so busy and the parts were back ordered. Then they didn't tell me about a rental car until I asked 3 times. Funny, when I brought the car in they had the parts. We picked up the car and are having to drive it as is until we get it to another dealership. Worst service experience I have ever had.

I called Autonation Ford Littelton today because of my truck. I got it back and the radio, the radar detector and the horn were not working and the bug shield was broken. They said they were sorry but their counter person didn't communicate to their mechanic and they don't know how to fix it, and aren't responsible for any damage. They politely said kiss off, we don't want your business. The truth is out. They can't responsibly change a flat. Beware of morons.

Just heard the audio clip of your guy telling a customer that his $90k f250 wasn't designed to go over 65mph. Can't imagine being the laughing stock of Facebook is gonna do y'all much good. Hope y'all make it right and educate your employees so they don't get called on any more of their bs.

Don’t know what they are doing. Complete joke of a dealership.

I'd pick zero stars if I could. Literally the worst customer service I've ever seen

Wish I read the other reviews on how bad they are. Should have known they botched the first oil change. They change service folks like crazy are not very competent at all and I know cars. Bought car from then and had 3 service issues they screwed up all 3. Told me get car out of there after motor focus St motor blew up. Was told by other dealer their diagnosis was wrong. Had to go to Ford HQ in the end. Run from these clowns

-5 STARS. The worst nightmare I’ve ever experienced. First of all, I called them a week ago to set up an appointment to get my Toyota 4Runner fixed. I presumed it was the alternator and battery that needed to be replaced since my headlights were dimming out, the car was shaking and struggling to start. This is a very easy repair. AutoNation Ford Littleton is the location in which I bought the car so I assumed I could get it fixed there with my silver plan I payed $3000 for. They forwarded me to AutoNation Toyota without telling me. I assumed I was talking to someone at AutoNation Ford the entire time. We brought the 4Runner into Ford and they told us we didn’t have an appointment. The woman I talked to, Maddie denied talking to me at all and treated us like we were stupid. They took my 4Runner to fix anyway....BIG MISTAKE! They kept it overnight and I went to pick it up the next day. My girlfriend drove it and it died at a stoplight. We brought it back to AutoNation Ford Littleton. They said “since we told them it might be the alternator and battery, that’s all they fixed.” It could have been a number of things but I’m not a mechanic, they are! They basically blamed us for saying what could possibly be wrong. We had to demand for them to keep the repair order open and look into it further which they finally did. This is my daily driver and under the silver plan, I’m entitled to a free rental car during repair. They would not give me a rental! They said “I’m not making any promises” and I told them to call me when a rental became available and no one ever did. They kept the car for a week and I was without a car the entire time. I received a call from Maddie saying that they couldn’t figure out the issue and couldn’t repeat the problem when driving it. It’s obvious there is still an issue with the car. I picked up the car today to find that my traction control and brake dashboard lights are on! This isn’t even a relatable issue to the original! They managed to break something else! We tried calling the service department and general manager and could not get a response. I called the corporate office to file a complaint and I’m expecting to hear back from them shortly. If I don’t, I will be contacting my lawyer. What ever you do, DO NOT GO HERE TO FIX YOUR CAR!

WORST CUSTOMER SERVICE I’VE EVER EXPERIENCED IN MY LIFE.

I’m really impressed with the quality of the car and amazing customer service by our New advisor Marcus Pitman . I’m �happy!! I trade my 2017 X5 for a Edge and was the best thing I have done in years. I’ve been driving BMW for the last 8 years and don’t miss a thing actually my Edge has MORE than all the fixtures I had en several Bmw all together and for a great price. Thanks Marcus Pitman At AutoNation LIttleton (Broadway and County Lune) for show me the light � haha.

Oil change done quickly. Thanks to Schiller Murphy.

BEWARE! Bought an Escape here 5 years ago. Love the car but made the mistake of buying 5 years of oil change. Didn’t put enough miles on the car to use the oil changes. Our fault but left 3 messages to talk to someone about using at least one more oil change and NO ONE would ever return our calls. Will not return or recommend.

Spoke to Kevin yesterday about checking out a Dodge Durango. Said I’d be there tonight to check it out. Got a babysitter for my 3 year old and went after work to check it. I arrived after my half hour drive to find out that not only was Kevin not there, they couldn’t find the car I was going to look at. Didn’t get an email or call to let me know that Kevin wasn’t there and the car I was going to look at wasn’t available to even see. #WasteMyTime2017 #TerribleCustomerService

Great car buying experience, got me into a brand new Ford Escape for a great price

When I pulled up at 7:15 for service there were several people in line ahead of me and all the service representatives were busy. The service manager came out and apologized and took care of my paperwork (for an Escape recall). He made sure I didn't need a ride home. Car was finished in a few hours and they even filled up my gas tank. I have bought three vehicles here and have no complaints. Thank you FORD.

Had an odd ignition problem than rendered the truck inoperable. The folks at AutoNation had me back on the road in no time. Although I bought the truck at another dealership, I will have all future service done here!

I bought my brand new focus from them last week and I have to say I was impressed by the service I received. Michael my sales person was great he didn't pressure me like 99% of the other salesmen I've met with and was overall courteous and quick to respond to any questions I had. He greeted by fiance and treated her with respect and kept her part of the discussions even though she wasn't on the loan for the vehicle. That really made a good impression. Overall they made my experience alot easier which is a great help when your in the stressful situation of buying a car. I definitely recommend them to anyone and more especially Michael his customer service vastly exceeded the standards from most dealers I've come to know

I made an appointment to get an extra key made for my new Ford I purchased from another dealer, I sat in my car in the line for 10 minutes without being acknowledged, then went inside and stood for another 10 minutes before a very nice but obvious new gentleman helped me. After 10-15 minutes if paperwork, I was told they could not make the key and had to order one, when I expressed my disappointment that I made an appointment to get a key made and they didn’t tell me they couldn’t do it when I made the appointment, one of the other service managers became very combative and argumentative with me, as if I did something wrong. Clearly I did, I chose this service department. The gentleman who helped me was very polite and apologetic, but I won’t be returning, even though this dealership is minutes from my home.

Beware...poor service department. They Will gladly take in your vehicle...then your at their mercy to find out how much or how long.

Abdulwahed was fun to hang with an made purchasing my car fun. I felt like I made a great decision walking out and couldn’t have asked for a smoother transaction. He’s the man to go and so is Autonation Ford Littleton. Thank you!

I always fear the worst when purchasing a car (new or used) but on this occasion I have to say the experience was very pleasant - the team I had explained everything i asked about fully, the price and financing was modified to meet my needs so, I'm very happy all round and would recommend both Ford and AutoNation of Littleton - many thanks.

What a horrific experience with the service/maintenance department! If I could give a rating of zero stars I would. I brought in my Ford Diesel truck for warranty repairs. I had the issues diagnosed by a far more reputable service shop than Auto Nation Ford Littleton, but because the parts that failed were Ford warrantied parts, They said that they would get to it right away and give me a call. They called me within one hour, without having even looked at the truck yet, and blamed it on something else. After I scoffed at that idea they proceeded to dump my truck outside and leave it there for the next 12 days. I called multiple times per day during this 12 day period to get an update on the diagnosis and they ran through a litany of excuses as to why they hadn't even looked at my truck yet. I basically got the run around for two weeks. I finally got in touch with a service manager and he hemmed and hawed until he said he would get a diagnosis started the next day. My other repair shop, who buys hundreds of thousands of dollars in parts from them, put pressure on them to stand by their warranty and get the work done. The next day they said they did a diagnosis and found a small issue that they repaired and wanted to send me on my way. This in no way took care of the much larger problem, but they were trying to duck the warranty. I got my truck out of there and took it back to my reputable repair shop who said they will repair it for free because they were so angry with Ford about the whole situation. I will never take a vehicle in for service at AutoNation Ford Littleton, nor will I ever consider purchasing a vehicle from them. I bought a truck from the previous Courtesy Ford dealership at this location, but would never consider purchasing anything from these shady, false, professional pretenders. This was, by far, the worst customer service experience I have ever run into. For anyone who is considering taking their vehicle into AutoNation Ford Littleton for service.......DON'T! After reading other posts about the sales department, I wouldn't buy anything from these guys either. I think that Tom Martino should take a look at the business practices at this joint. He may have a whopper of a case.

My Service was awesome. Shane was the best!! I will recommend to all my friends !!

Thank you Christopher and team at Autonation Ford in Littleton. There service was thorough and prompt. If I ever need service on my truck, I'll be bringing it there again!

I bought a 2017 Santa fe salesman was very nice easy going, after that things really went slow ended up spending over 3 hrs on finance and detailing. most of the time detailing I heard the saleman tell detail like it was new. Ground in food in the carpet, dead leaves in the cargo, trash in the rear cup holders and dirty windows really! you spend nearly 30,000 for a car you should expect better. this after nearly 2 hrs for detailing. I went home cleaned the windows, carpet, trash and leaves out in about 15 minutes. And just think I had to wait 2 hrs to do it.

The buying part of the experience went fine ,the two salesmen that we had were great, but after that everything went downhill. There is no communication between the sales department and service, when you call service for updates you are left on hold and forgotten. Although I love the truck I wish I had read the reviews before the purchase. I really hope they take this review and find a way to correct the problem.

Special kudos to Service Coordinator Michael and his Technician for doing a great job fixing my 2010 Ford Escape that I drove from Florida to Colorado. They fixed the two issues I mentioned and also repaired a couple other items needing service. They worked me in to their schedule even though I didn't have an appointment. Really appreciate what they did and their attention to detail. Highly recommend them for people needing service.

I called in for a transmission service on my 2011 F2 50, they said they were two weeks out… I made the appointment for October 13th. When I dropped off the truck the service advisor talk me into getting a transmission diagnosis even though my truck was due for a transmission service… Two days later they called and said their transmission tech did not show up for work, I said fine call me when you know something. Three days later, they call my home phone and ask for more info on the problem I was having instead of my cell phone that I had given to the tech as my priority phone number! I call back Friday morning and talk to a different tech for 10 minutes, he advised me that I should’ve had a transmission service instead of a diagnosis! I said fine let’s go ahead and do the transmission service, that’s what I wanted in the first place! Three days later my original service tech calls me and says he cannot find anything wrong with my truck, even though it had hesitation when putting it into gear for me every day! Needless to say I was very disappointed of the lack of communication of your company! I told my original service tech to immediately stop all work on my truck, so that I could come and pick it up… I had read many reviews that were Very negative of AutoNation Ford. I will never make the mistake of doing business there again… They had my truck for total of eight days, I was charged $179 work I did not need, I needed a transmission service with the fluids replaced! Congratulations AutoNation Ford, on yet another “stellar” review!!

Terrible experience with the maintenance department concerning a recall service. Dropped car off at appointment time of 0945 and was told we would receive a phone call in afternoon concerning status. Around 1700 still no phone call so called and left message for Ed, our designated service advisor, to call and give us a status. At 1800, still no phone call, so called again and this time talked to Shayne. He was nice and said he didn't know what was going on, but would try to contact Ed who had already left for the day. Finally discovered that absolutely nothing was done about the car and that it would have to be left overnight which, obviously, was never discussed. Also notes that Shayne discovered implied that Ed had tried to call us but our phone just rang and rang. That is B.S. since we were home all day waiting to hear about the car and if he dialed the wrong number then he should have tried calling again. Anyway, since we needed the car the next day, went and got it and haven't been back. Still not happy about the lack of customer service. Additionally, when we dropped it off, there was no customer parking while I was there to bring my wife home.

Where to begin; The fact that I still don’t my second set of keys? The fact that when trying to clean my windshield the washer fluid runs out by the driver’s side front tire, like a puppy who couldn’t hold it any longer, and never reaches the windshield? The fact that it took almost an hour to pick up a car when I had completed all the paperwork for and my bank’s check had been processed before 1:30 that afternoon? The fact that my five day warranty expired before I got to drive the car home? That fact that the dealership adds in an auto theft insurance policy?

I had a Tonneau cover and Boxlink cleats installed. I was in and out of the service area in about an hour. Shane, the service adviser, was very helpful. After showing me how to work the cover, we sat in the cab of my truck and he answered a few questions about settings.

Car was totaled and was in a crunch to get a beer vehicle and found what I wanted and was able to get the deal I wanted and was out and done in less than 2 hours.

The leather seams are splitting on my 2012 Ford Explorer. This is a pervasive problem with the Explorer. I have Ford's premium extended warranty. I bought my car at AutoNation Ford Littleton and brought this issue to them to fix. Chris, the Assistant Service Manager, kept my car for 2 days. He honestly seemed pretty disinterested in helping me. He said he is still working on it but in a "don't call me I'll call you" kind of way. A coworker had the same issue with her Explorer which she purchased at Groove Ford. Groove repaired the problem to retain her business. I don't think AutoNation Ford really cares about keeping my business. If you are buying a new Ford or having yours serviced, don't go here. Find a dealer that cares about your business.

Auto Repair: May just be the single most miserable experience of my entire life. This place is a joke and is purely looking for your money with no regard to customer service. Go somewhere else. Far better dealerships in this area with way better customer service. Had a major breakdown on the west side of Vail Pass. Had the vehicle towed there on a Friday afternoon. Called to let them know to expect it and they confirmed they received it on Friday afternoon. They said they would get it in hopefully Friday but for sure Monday. After hearing nothing by Monday afternoon I physically go to the dealership to check on status. They have not even checked the vehicle in yet. Keys are just thrown in the corner on the counter. Also, they said they had no record of a vehicle being towed in. After searching the lot my truck was in the corner. FOUND IT! "Oh, I remember that vehicle now"! Assured me it would be looked at Monday. Called Tuesday and was told "they are busy now". OK so much for first in line I guess. Rather pump out those $50 oil changes and $50 tire rotations I guess. Finally, get a diagnoses of some major parts needed in the transmission. Pretty major repair. Quoted me 3-4 thousand dollars. I asked for a complete estimate of the parts and labor Tuesday Morning. I was dealing with a person by the name of Schiller whom assured me it would be over in the morning (Wednesday). After two days of dodged phone calls, emails, and text messages still no estimate. Naturally, with a repair of this magnitude, I would have liked to get a second look and opinion. They refuse to supply the estimate. I decided to just pull the vehicle from their possession. They would not release the vehicle until I paid $185.00 ransom money to get it out. They claimed it was for the diagnostics of the problem. Fine I understand. "Can I have the paper work and the diagnostic". Nope they refused to supply it. So basically I paid $185.00 ransom money for a receipt. Not even sure this is legal. I should be supplied something for what I paid money for. Finally got it over to a transmission specialist and they had a "FREE" estimate of the repairs within 1 working day (including detailed list of all parts, services, and labor.) They recommended a complete different course of action for the repair that was less expensive, a better solution for longevity of the vehicle, and a proper all around approach. These guys are just awful! Do not do it! I am warning you now. Save your self hours of frustration and piece of mind by looking elsewhere. They have completely lost my business permanently.

Russ and Gil were awesome! The rest of it? Fair at best. No haggle pricing is a scam to make the dealer more money. I will never shop at another Autonation store as long as this is the policy, NEVER. Communication between finance and myself was seriously flawed. Didn't call or email me but my wife instead. Not sure why since they had only my info. Ran into an angry customer on the lot who roared off in a new Dodge truck(at the ford dealer) telling me he would never shop there again. I can see why after reading the reviews here. My experience was similar, the same old car store skullduggery with some decoration to try and make you feel good about getting screwed. Please refrain from referring people to the general manger anymore. OBVIOUSLY this person has NOT been addressing the issues your customers report or your page wouldn't be so embarrassing... I do like my truck though. Thanks Russ and Gil for getting me through the wasteland experience that is Autonation!

Will not be coming here for another vehicle again! First: My vehicle was not financed through the correct financial institution and when told this, the finance people were not very helpful in finding a solution to the problem. Second: The paperwork was not done right and after having the vehicle for 3 months, had to go and resign papers that should have been done when I bought the vehicle. Overall, not very satisfied at all with this dealership whatsoever. Love my vehicle but not who sold it to me!

The Service department is very helpful and did a great job on the fix of our Focus.

SIX HOURS and they haven't even STARTED a warranty repair on the passenger seat! That's WITH an appointment! Next time I'll go to Mike Naughton. EXACTLY why I bought the car from Naughton instead.

Worst car buying experience of my life! Put money down on 8/8 and was told the car was at the rail yard and would be delivered in a day or two. I received the car on 8/29. And that is just the beginning of the issues with this place. They will lie add in extra charges and charge you a higher interest rest then recommended by ford credit. I receive a letter from for credit telling they would correct the mistake of the interest rate. I was supposed to have a meeting with the finance director tonight but he didn't show. I got stuck talking with Kris who stated he was the most qualified person as the sales manager to handle my finance issues who is employed by the dealership. According to Kris all of the issues at just semantics. I will never purchase another vehicle from them. I highly recommend that nobody ever buy a vehicle from them.

So far my experience as been really good in working with everyone.

ZERO STARS. We are previous customers, they had given us a great price on a truck last year. We figured since we got such a good price previously we'd go back there even though we drive past 3 or 4 dealerships to get there. Yesterday we drove 2 hours round trip (about 80 miles with Denver traffic) to purchase a very specific transit van that was on the lot at an Autonation in Texas. I had previously spoken with the salesman in Littleton- Nick Price (nice kid), who said it wouldn't be a problem to have the van shipped up if we paid for shipping. No problem. It was labor day and the dealership was busy so we waited about 2 hours before "Mike" (who I believe is the sales manager- older guy with white hair/white shirt and a knee brace) was able to call down to Texas after our wait and let us know the car was sold but they would gladly order us a 2018. Of course they would, with no incentives and no haggle room costing about 9k more for the identical van with a few month wait. "Mike" apparently is your stereotypical car salesman who didn't want the hassle of shipping the van up (a discounted 2017) to Denver so he just told us the car was sold. After leaving the dealership I called the Texas Autonation myself and the salesman put hands on the van and verified they did indeed still have the van and it was NOT sold. He even ran through every option to make sure it was the same and we confirmed the full VIN. I drove two hours, and wasted half of my day sitting in Autonation Ford Littleton only to be lied to and turned away. I will NEVER support this business and I'll be sure to let everyone I know they should go elsewhere. I buy a new car every 2-3 years, (7 in the last 6 years actually) and this is by far the worst dealership experience I've ever had. I'll be making complaints to Ford as well, and all over the internet to anyone who will listen.

Excellent experience buying my escape! Tim Laurie was so helpful and he made the car buying experience so enjoyable!

Unable to give a good review. Sorry, but your communication is poor at best, plus the measurement of the tires is not accurate which resulted in not completing all of the work i requested.

Fantastic experience with Dan McNamee and Rodney Barnes today when we purchased our 2015 Platinum. Stress free, no hassle, professional experience. Thanks guys!

Abraham treated me GREAT!! When others might stop.....he continued to work very hard for me!!! Spent another $24,000.....and went home smiling!! PRICELESS!!!

We got a decent deal, but it wasn't a very personal experience. Also, car only had 1key fob. They told me I could bring it in a get a deal..(estimated $300) Found replacement online for $35. I kinda feel like they should have got us another key, rather than gouge us for one.

We already canceled the deal. We met with Mark Perez and Tommy Baca and decided to seek an SUV elsewhere. We had picked a $13k SUV and were given a 12.99 apr estimate. I went out to the truck with my 2 infants and she went into finance. She ended up with a 7.54 apr so they sold her a $915 windshield protection plan, a $899 road hazard warranty on tires and a warranty that's $3700. The payment stayed relatively the same so I didn't notice until later. I'm glad we were within our 5 day 250 mile money back guarantee so we could cancel the whole deal. I guess the only advice I can give is don't let your friends or family who don't have car buying experience go into finance alone. She didn't even realize you guys hit her over the head for $5k. Just glad I caught it and got it resolved before our $13k SUV cost us $18k. Have a good one guys.

The store was very busy - but, I received good communication and the car was finished sooner than I expected.

Did not honor service coupon on their site and did not repair tire that was on the service ticket

My service person was great! Though what was not great: 1. Made appointment, was assigned a service person who I found out was out on vacation that week.... so lost some time trying to find that out lucky for me Kyle stepped 2. I was never informed vehicle was ready.... I figured it should be and showed up, I did try calling and phone just rang and rang.... when it went to front desk forwarded me back to service where it rang and rang.. one round eventually got to a voice mail box of a person whose name I was not familiar and they did not identify who there were. 3. Current setup is a bit chaotic, not sure where to go, stand and no one approaches or asks, or directs you 4. Person driving me back to my office does not wear seatbelt and is proud of fact he has been ticketed 3 times for not wearing one... showed me his fake seat belt

As is usual don't trust what the salesman says. Russ told us all the fluids would be topped off. Not so the gas was almost empty. He told us that he would fix the lighted visors, didn't happen. My advice is to get everything in writing.

i found the vehicle that i wanted at the price that i wanted to pay. Marcus Pitman, the gentleman who took care of me, was wonderful, patient, informative and personable. i highly recommend the Littleton Ford/Autonation dealership.

Based on my personal experience here I cannot recommend any of my friends,family, or enemies. After reading all the other negative reviews after posting mine it seems they've been struggling for a minute...

I have taken my 2011 F150 to this dealership three times since May 25 2017. Three times for the same issue. Three times I've been told it's a different repair. First the turbos. Warranty covered that. I also had a full service at which time they fixed a timing issue. $600. Towing $150. Drove it for 2 weeks and still had same issue, towed ti back to them. Then they said it was the exhaust sensor. Had them fix that and front brakes. $1011. Towing $98. Picked it up Saturday. Wasn't running right. Service dept closed at 5 so I drove home and parked up and called dealership, left message. Never did hear back from them. Sunday morning I wanted to park it in different spot. Now engine is making loud tapping. Went to dealership Monday mid-morning (it's 50 mins from where I live). Spoke with Service Manager Michael. I ask that they cover towing this time because obviously the issue hasn't ever been fixed. He responds that yeah. They'll cover towing. "...but if it turns out that it's not OUR issue, we will be an entirely differing conversation'. He's a charmer. Service dept calls me Tuesday to tell me they can't figure it out. They have to call in a Ford Engineer. Later they call, it's now the PCM causing the truck to lose power, the same issue I've had since day one, and fixed twice already. The computer needs replacing. $1065. BUT! The mechanic apparently feels SO badly that I've already spent so much money trying to fix this issue, he has offered to work on it FOR FREE! Now I know something is up. Everyone knows something is up. No mechanic, working for a big dealership like AutoNation Ford is going to offer to work for free unless he/she/they know something is wrong with what they previously did. I have called FORD directly. Am now waiting to see how they will resolve this. I went to the dealership because I purchased the truck from them, and trusted they would know what they were doing.

I was looking for F350 srw for awhile told tom baca what I wanted and he found the one I wanted and he got me a great deal thanks again tom and Russ I love my truck

Love my 2017 Ford Fusion!! Great people to do business with!! One happy customer!!!

I took my F350 in for and oil and filter change plus a small repair to the trailer hitch pug. I also gave them a price from and other tire store. They matched the price on the tires. When the truck was ready I arrived to pick it up and they had over lookded the hitch repair. James the service writer jumped into action and took care of right away. He did not charge me for the part to make up for it. I was very satisfied with everything. The only complaint I have with Autonation is there phone system, when you call you have to work through a press this and press that. I have purchased two vehicles from Dan Cutter there, our two sons have each purchased one there as well and were happy.

We used to be a faithful Ford family and AutoNation Littleton was our go-to dealership for our new cars and service. After this latest visit for a simple oil change where my key was returned to me broken with no discussion other than to blame "bad timing" is our final straw. Will will not be returning for sales or service. Ever.

I love Autonation Ford Littleton. My Escape was having issues so we took it in to be looked at. After hearing the results, we decided it maybe a better idea to buy a new one. After talking to the sales team we found a new Escape that fit perfectly into our budget. We couldn't be happier with the decision.

My dad has been going to this Location for all our cars since I can remember got not only my First and second car here but I also got my third and hopefully last car (for now) here too . First two being Ford I never had a problem with them they where able to give us reasonable prices and payment plans+Trade ins and great customer service . Got my 2014 Lexus from here as well after looking at several cars and different options our Salesman Gerardo was able to help me get my Dream car , which I LOVE . He could have gotten me into a brand new Ford Focus (and I seriously had that in mind it was an option if the Lexus was a no-go) but he refused to let me leave the lot with a car I didn't love . THAT WAS GREAT THANK YOU SO MUCH GERARDO! And I will continue to buy my cars here .

I found a particular Nissan Xterra Pro-4x that I had been trying to find for months and found it at Autonation Ford. Called to make sure it was there on Thursday, put a deposit on it Friday. They fixed a cracked windshield, replaced the clutch and flywheel and threw new tires on it all before I was due to arrive on Tuesday. My window of opportunity to pick the Xterra up was rather small between work days, and it was a mere 12 hr drive from home to the dealer.. but I got there and got everything sorted with the dealership and drove off the lot shortly after getting there! I just really appreciate how they pushed my Xterra to the front of the line to accommodate me and my long drive. A lot of dealers don't really seem to care about the little stuff like that but Autonation didn't feel like one of them!

This place is a mess. Way too many negative things happened here after the purchase of a Jeep to mention. The final straw was trying to get a hold of anyone in sales after never receiving our first bill. We tried for a week to get someone on the phone or via email with zero luck. We were ignored and ignored until we showed up unannounced. And it turns out there was a "glitch" in the system they use apparently that was the cause of all this trouble. Sketchy. I've interacted with MANY of the workers here. The only reasonable one is Kayla. And a couple mechanics. The rest are unprofessional and rude.

I had to buy new tires for my 2016 Explorer Sport and was taken care of by Robert Mcmann as well as Jake in the servicing center. They showed excellent customer service and understand how to take care of their customers. I will only consider AutoNation Ford Littleton for my car purchases and servicing needs.

I took my 2014 Ford Escape in for a multitude of reasons; recall repair, whining in engine, chugging, etc. Mike was great at getting me checked in and on the road quickly. It turns out the engine needed to be replaced as coolant had leaked into the motor. Mike kept me informed throughout the whole process and apologized for the time it took to get the motor in from Ford. Autonation Ford Littleton supplied a vehicle for me throughout this whole process. I have been using Autonation Ford for years to do any work on my vehicle, even though I live in Castle Rock, and will continue to do so! Thank you all for your wonderful customer service!

Amazing experience and would highly recommend AutoNation to everyone. Dan McNamee was the best salesman we have ever dealt with. He found us exactly what we wanted and made the leasing process fast and easy. I will be back when my husbands lease is up.

I went in to Auto Nation Littleton, CO early morning without an appointment. The Assistant Service Manager, Christopher Hoover greeted me in the service bay and asked me what he could do for me. I told him the problem I experienced with my F350 and made an appointment for the next day. He walked me to the waiting room and said the technician would look into the issue right away. About 45 minutes passed and he came out to update me and give me some information about the issue. I was completely satisfied with the service and will conti

Took my Focus into the dealership for 20,000 mile checkup. They replaced my windshield wipers as well. Today, while driving in the rain and snow, my windshield wipers FLEW off my car! I called the dealership to explain the problem (hoping they would just send someone out with new wipers....). A man named James, in the service department, answered. After hearing my story, he actually said, "Well, what do you want me to do about it?"!!! He actually told me to drive to a repair shop somewhere and just deal with it. Hello?!?! No WIPERS! And it's raining/snowing. So now, I'm waiting on a TOW TRUCK to tow me to a parts store. They have parts delivery people. What's the deal?? Just drive somewhere. REALLY?!

At first the service was great, making an appointment was very easy but the first recall that was done on my door latches was terrible, the door panels weren't flush and they were falling off. The second recall for the transmission, which I've taken in way too many times, resulted in them telling me the clutch needs to be replaced... which I believe is from the transmission, $2500.00, really? This is the worst car I've ever owned never buy a 2013 Ford Focus, nothing but a headache.

My wife and I and the kids had a great experience Friday buying our new explorer. This is our second experience at Autonation Ford in Littleton....both awesome experiences. Dan McNamee worked hard at getting me all the rebates he could! That's unheard of! Great Job!

My husband and I have bought over 5 new cars from AutoNation over the years. We keep going back because of the staff. The sales department always finds just what we are looking for. The service department goes above and beyond. I highly recommend AutoNation.

Worst customer service I have ever encountered. We won't be returning.

My husband and I went to AutoNation Ford to purchase a Ford Explorer Sport that we saw online. We had an amazing salesman, Tom, help us out. After taking the car for a test drive we went inside to talk about our trade in. While they were assessing our trade in another salesman came over to ask our salesman, Tom, where the car we had just taken for a test drive was. He said that we were looking at the car, however there was another Explorer Sport on the lot that he could show his customer. Tom then went to see what our trade in was valued at. When he came back my husband and I asked for a minute just to confirm the numbers and Tom let us have a minute to ourselves. He came back very quickly and was visibly upset. He said "Someone else just bought it." My husband and I were both shocked. It's not as though we had left the dealership to think it over or had been at the dealership going back and forth with as to whether or not we wanted the car for hours on end. We were there going through the typical buying experience. In the matter of time it took for the DEALERSHIP to assess our trade in, they sold the car to another person. I have never heard of a company doing business this way. Not only is it a terrible way to treat potential customers but their employees as well. Tom spent the time telling us about the car and taking us for a test drive and doing all the paperwork, only to have another salesman take the sale away from him. The manager never even bothered to come and talk to us about what happened, just told Tom when he expressed frustration about the situation, "Well there is a white one they can buy" (yes, but it was $4,000 more than the one we were interested in). The way this was handled was mind blowing and extremely unprofessional, from a buyers point of view.

My husband and I went to AutoNation Ford to purchase a Ford Explorer Sport that we saw online. We had an amazing salesman, Tom, help us out. After taking the car for a test drive we went inside to talk about our trade in. While they were assessing our trade in another salesman came over to ask our salesman, Tom, where the car we had just taken for a test drive was. He said that we were looking at the car, however there was another Explorer Sport on the lot that he could show his customer. Tom then went to see what our trade in was valued at. When he came back my husband and I asked for a minute just to confirm the numbers and Tom let us have a minute to ourselves. He came back very quickly and was visibly upset. He said "Someone else just bought it." My husband and I were both shocked. It's not as though we had left the dealership to think it over or had been at the dealership going back and forth with as to whether or not we wanted the car for hours on end. We were there going through the typical buying experience. In the matter of time it took for the DEALERSHIP to assess our trade in, they sold the car to another person. I have never heard of a company doing business this way. Not only is it a terrible way to treat potential customers but their employees as well. Tom spent the time telling us about the car and taking us for a test drive and doing all the paperwork, only to have another salesman take the sale away from him. The manager never even bothered to come and talk to us about what happened, just told Tom when he expressed frustration about the situation, "Well there is a white one they can buy" (yes, but it was $4,000 more than the one we were interested in). The way this was handled was mind blowing and extremely unprofessional, from a buyers point of view.

The customer service was fantastic and overall flow of the buying process was extremely easy. I did have an issue with the vehicle I purchased, however, the staff was on their game and they did everything to make the situation right. Great service, great staff and highly recommended.

My family has bought 4 cars previous from them and now I bought my first car. We've been customers for over 10years. I highly recommend this dealership !

I received top-notch service from Russ & Gil when I purchased my vehicle at AutoNation Ford in Littleton.

We worked with Kyle and Justin and they were both very professional and accommodating. They went above and beyond to help me buy my daughter a new car so I could surprise her. They made the car buying experience easy and stress free. This is the second car I have bought from this dealership and both were great experiences. I always have a great experience at the service department as well.

Me and my husband had an awesome experience with AutoNation! We went in and let them know we didn't want to deal with the bs of going back and forth on prices etc, we gave them a price range and they hit the nail on the head! Jan Vanarsdale and Zack (unfortunately I didn't get his last name) both took the time to listen to what we wanted and made sure to do everything they could to get us into the vehicle we wanted! Although the original vehicle we were looking at was sold the morning of, we still found one that fit all of our expectations/needs and then some! I can only hope that any future business we do with AutoNation goes as smoothly as our current visit went! I absolutely love our new truck!

I had such a beautiful experience at AutoNation Ford Littleton yesterday day. Located at 8252 S Broadway, Littleton CO. Special thanks to Julie Hammitt for the referral. I sent an email to Finance Manager Robert McMann (I might have spelled it wrong) of what I was looking for. When I got there he introduced me to my salesman Marcus Pitman. Trust me when I say I got everything I wanted and more than I expected. The first thing that ran through my mind when I saw Marcus..I don't have time for no BS! Marcus was ready for me. He did an excellent job...he was ready for me and did not waste my time. Robert structure a great deal for me...I researched what I should get as a fair trade in and got more than Kelly Blue book or what it is selling for at Mannheim Auto auction. My payments were reduced significantly and I have more car than what I had trade in . I did not put down any money. If you want a good car at a reasonable amount go see them. If you want someone that will work hard for your business but not waste your time go see them. Located at 8252 S Broadway, Littleton CO. Call 303-794-4343 ask for Robert or Marcus and tell them I referred you. Out of state no worries they can still help you.

I've purchased here before, and this last time went just as well or better than the previous! We went in, dealt with Gil and leased a 2017 Ford Explorer. Gil, and Kirk in finance made the whole process as quick and easy as possible. We went in on a Saturday morning and were done before lunch! This speaks volumes as we have 2 children under the age of 6 :) . Shout out to Gil, Kirk and the GM Robert for treating us so well this time, just as the times before. We WILL be returning for ALL of our future vehicle leases and purchases. Thanks guys!

they closed down the Quick Lube station they had across the street for years, citing "inefficiencies due to having only two bays" so, instead, to get an oil change and tire rotation already paid for on my PM plan, had to go thru the main service department. what a joke, doubled my wait time. this dealership doesn't give a shit about the consumer after the sale is made...

Scott Hagy took great care of our care purchase plus we got a great deal!

Bad!!!!!!!!!!!!!!!!! Absolutely horrible follow-up and service. 11/2015 took my 2014 F-150 Limited for an issue with a weird noise coming from the front floor every time the truck is on 4WD. Gave them exact steps to replicate. After a few hours got a call that they could not replicate. Drove to the dealership and asked my service advisor to drive with me. Took me less than 5 minutes to replicate the issue. He heard the noise, he even drove it and heard it. Then he said it is normal due to power transfer from the transfer case from the back to the front. 60K truck making a transfer case noise while on 4WD???? I didn't buy it as I didn't hear the same from my friends F-150. Anyway, I gave up on that nonsense as I had extensive travel scheduled and summer was approaching which meant I didn't need 4WD anymore. Next winter same deal but with my weekly travel I had no time to take it back to the dealership. In the mean time I went in there for an oil change, they changed the oil but forgot to reset the oil life meter. I told the service rep and decided to reset it myself......... just shows you that they lack attention to detail and I was not sure that they would be able to fix my issue with the noise still coming when I set the truck to 4WD. Anyway, decided to schedule an appointment for 2/20/2017. As my luck with this truck, my other car ended up with a flat tire while in the garage overnight and my wife had to take the truck to work. I called to reschedule, was transferred to the service advisors number. Left a message the same day. Typing this review on 2/23, still no callback from the dealership to reschedule. My patience ran out and decide to use the General Manager's number that is listed against several bad reviews to call back...... Guess what, it is the # to the main switchboard and not the direct line to the GM.... I asked to talk to the Service Manager and was put through to his voicemail.. now waiting again to hear back from someone.... My letter to ford corporate is ready, will be in the mail if nothing good happens soon. I'm seriously considering taking the truck to another dealership and getting the issue addressed there instead. No star if there was such an option for this dealership. Update: 2/23/2017 @ 11:25 AM.. Just got a call from the service manager and got me rescheduled.... he also gave me his direct line... I will update this review once I have them recheck my ford.. looks like it is heading in the right direction.

Yemane Abraham Helped me purchase a used Ford F-250. He was very efficient and was able to answer all my questions.

We had not bought a car for a while and we were nervous. We found the whole process was low pressure and transparent. Our options were clearly presented to us. Follow up was excellent thanks to Abraham.

Excellent Excellent Excellent! Best Buying Experince of my life!! Robert McMann and Yamani Abraham treated me with dignity and respect like I was their best customer! I felt like family and I'll never go anywhere else!! I live in C Springs and chose AutoNation based on a friend's recommendation! Well worth the trip!!

They had great service and were well organized and because of this the purchase went smooth and quick. Highly recommended.

Low pressure, straight Answers

Meh... They're super busy and need more staff. Don't over work the good ones.

Had the best experience with our salesman and finance manager when we purchased our new Ford Edge. Patient and friendly staff. Highly recommend Marcus Merriman and Sana.

I had the best experience when purchasing my car. Visited numerous times and our salesman, Marcus Merriman, was very patient and pleasant to work with. I LOVE my new Ford Edge!!! thank you!

Dan Cutter was my salesman. I ordered an F-350 through him and he provided weekly updates on the order progress. The truck was exactly what I wanted/ordered and it was spotless on delivery. The paperwork process was fairly quick.

Beware - My car stalls in the middle of an intersection when hot. Trying to trade in and get rid of it. Unable to get a refund from my extended warranty cancellation. They had me fill out the paperwork but didn't refund $1k. Also my car has a recall now. Autonation is horrible to deal with.

We went in to work with Rob after reeling from an awful experience with the dealership back in August. This time though, we didn't feel "sold", but empathized with, understood, and valued. Rob was patient and professional, and James in financing (although financing wasn't the issue last time.....sales was, and the silver warranty....get the platinum if you buy here...) significantly improved my opinion of AutoNation Ford Littleton. Yesterday morning, I was in "never again" mode, but because of their professionalism yesterday afternoon, I'd be willing to return, and recommend them to others as well. Update: There were financing issues (our problem, I know), but we did not hear about it for 2 weeks. We were given inaccurate information on how to fix it, twice, which took another week+ and my driving down to the dealership to potentially resolve. After being told we have approval and signing new documents, and being told we'll only deal with the experienced finance department people, communication is once again and a stand still. Voicemailboxes are full, text messages go without response, and we can't do anything but sit and wait, after being told the paperwork was being overnighted to the person who had to sign 4 days ago and no update of paperwork. I know they've had to try for us, but I feel "dropped" more than cared for as a person, and we are still waiting on resolution. :(

Excellent transaction. The salesman said the car in stock that I called/emailed o. I ended up purchasing it for what I felt was a very good price. A very fast and smooth transaction. I liked the no-haggle price.

Our expierience was great with Robert and autonation Littleton!

Great experience

Rob did an excellent job with the purchase of my new 2017 F350 Powerstroke!! From the day we put in the order Rob followed the truck from the parts being shipped to the factory to when it was leaving the plant through its journey to the dealership. Rob was patient with us when we were calling him or texting him to get an update on our truck. I am very happy with the purchase and plan to work with Rob and this dealership on our next purchase!! Possible the new Ford Bronco!!

Bought a car there over a month ago, over all it was a great experience. The only thing I'd say to improve is that the sales man I worked with didn't know that much about the car I bought. Thankfully I did a lot of research before but when I was asking questions he had to google most of them but still over all it was smooth and painless.

Very fast and very professional

Went in to test drive a car, was never greeted and had to ask to speak to someone. Car was unacceptably filthy and clearly looked like they didn't care about selling cars (test drove 2 cars both were not cleaned very well). We really did not feel welcomed here and the lack of detail on there cars raises a lot of red flags.

Michael Nixon was good to work with and I like my car. It's previously owned and I was surprised to see the tires don't have a lot of life left. But nonetheless it's a nice car

Took care of me an my truck sale great place.

The process of buying the car was very smooth. Took 1/2 the time as any other dealer I have been to. Great staff and overall great experience

I've bought many Fords from these folks and have worked with Mark Perez nearly 20 years now. My personal sales expert Zack Jackson has gone above and beyond expectations for 8 years running. Always available to answer questions and superb negotiations. I've never had remorse working with the sales/financing team. When it's time to get serviced/repair work/or warranty items addressed I've never had anything but good come from the technicians. Their diesel expert Patrick really knows the ropes. As with the service department advisers, hats off to you with the volume of cars moving in and out of the bay doors (not to mention dealing with needy customers such as myself :) Thanks Team Autonation Ford for keeping my true love road-ready and reliable!

Friendly wholesale parts staff, always going the extra mile.

Had a good experience and felt like I was treated well.

Just bought a certified pre-owned Kia from AutoNation Littleton. They were outstanding, extremely accommodating and took our concerns/needs seriously. Our sales Agent Scott Hagy was so helpful and offered excellent customer service. We would definitely do business with AutoNation again.

I visited Autonation Ford in Littleton for the first time in August of 2015, after I totaled out my "baby." I was paired with Tony Gashani and was absolutely thrilled with him and the service I received. A year and a half down the road, my family has now purchased 4 cars from Autonation. After working with Tony the first time, I knew I needed to see him again. The most recent purchase was to give this new and first time mom some peace of mind and to secure her new little one. Tony G. exceeded my expectations! He encouraged me to test the base of my sons car seat out in the vehicles I thought were going to be the best fit. The entire time Tony stayed focused on my reasoning to trade up and never once tried to push me into something I didn't want or that would be too far out of my price range. He went above and beyond to find me a vehicle he knew I would love and that met all of my requirements! Tony was sincere, upfront, and helpful. If you're looking for an honest and good guy to help you find a new vehicle, he's your guy! Toma N. in finance was another blessing in disguise. He made the paperwork easy to understand and was knowledgeable about any and all of questions I had. Thanks Tony G, Toma N and Autonation for your outstanding service and your dedication to your clientele. This was not the first vehicle purchased from you, and it most certainly will not be the last!

Maybe I shouldn't have bought my car here. When I went for a test drive the first car failed to start. After a jump the car died right on the busy street in front of the dealership. Stupidly I did a deal anyway on another version of that model. I love my car but I'm beginning to hate AutoNation. After owning the car a month I called my salesman wondering where were my license plate. Never heard back from him. Ever. Bad move. I did get in touch with someone who said my plates were ready, then he said he needed to check. Again, no word. It's been almost two months now and still no registration or license plates. They don't provide full service - apparently I need to handle all of the car registration. I have never had to do they when buying a new car. unbelievable. So as I'm dealing with the county, today, I learn that the county never received the sales tax that the dealer took from me. There is also a raft of paperwork that AutoNation never filed. So we will see if AutoNation will make this right. For now I would be forewarned - buying the car is the start of the process, don't expect support from this dealer.

Pretty disappointed in the service department since becoming Automation. Took truck in for a repair for VERY loud radiator fan. originally said it's an issue, then after a day and a half told me it's normal (its not). Another shop diagnosed the issue in 2 hours that it was a faulty radiator fan.

I am 44 years old, and I have purchased at least 15 vehicles in my life so far - most of them trucks. I have never used the same sales person twice, until now. I can say without a doubt that Tim Laurie was the best "salesman" I have dealt with in all that time. I write "salesman" because he doesn't act like your typical salesman at all. He provides great service and really listens. I recommend Tim Laurie to anyone looking to buy a car or truck.

I am 44 years old, and I have purchased at least 15 vehicles in my life so far - most of them trucks. I have never used the same sales person twice, until now. I can say without a doubt that Tim Laurie was the best "salesman" I have dealt with in all that time. I write "salesman" because he doesn't act like your typical salesman at all. He provides great service and really listens. I recommend Tim Laurie to anyone looking to buy a car or truck.

AutoNation Ford in Littleton was easy to work with and very accommodating. Working with Dan McNamee was a real treat. He prides himself on customer service which was very apparent. Overall we were very happy with our experience and our final purchase.

Bought my F-150 on the last Friday of the year. I have been shopping for a truck for about a month and found three that met my criteria at this store. My salesman, Aaron, was helpful both with the sale and the trade-in. I've only owned it for week and, so far, it is exactly what I wanted.

Had a great car-buying experience at AutoNation Ford in Littleton, CO. I worked closely with Dan McNamee in Internet Sales and he was terrific. Would highly recommend him and AutoNation Ford.

I really like purchasing my vehicles from Mr.Abraham, he is a very good person who works hard to please. I don't like having to come back to the dealership to "close the deal ". This is my second time doing business with the dealership and second time coming out to tidy loose ends.

My car buying experience was made easy and positive. Rob took the time to listen to my car needs and find me a perfect fit. He was patient, helpful, and went above and beyond. Thank you!

So the first time I went to AutoNation the service was exceptional. However the second time around I didn't get so lucky. I called there to tell them I was dropping the truck I had previously purchased off because the power steering keeps having problems after problems, and no one knows why and how to fix it. The guy from financing talks me out of it then says come on let's get you out of that truck. So I go there. They did work really hard with me, but when it came time with keeping me updated no one did it. I received a letter from the finance company said I was approved under some type of conditions and to contact the dealer, but Brad I believe his name was never called back. He said he was going to look things over with his boss and get back to me but that never happened. All I wanted to do was get rid of my truck and I wasted 5 hours for nothing

I had visited two other FORD dealerships in the days prior to the visit to AutoNation in Littleton. I had been disappointed in the fact that both previous dealerships wanted to sell me what they had in stock, not the truck I wanted. The first dealership wanted me to sign the deal before I saw or test drove the truck they said they had found for me at another dealership somewhere, that they would not disclose. Kyle and Justin at Automation in Littleton were great. They were prompt and friendly on the phone, asking questions about the truck I wanted, not telling me about what they had in stock. When my wife and I arrived for my appointment, Justin was ready to HELP us, he had found the truck we wanted, had it ready for us to drive, offered a fair price, treated us with respect and made us feel like we were the only customers in the place. I will buy another new car next year, and even if it is not a FORD, I will call on Kyle and Justin and AutoNation first. I got the truck I wanted, saved money, and was treated like I mattered.

Edit. Easy painless negotiation. Hand shake on a price in less than 10 minutes. Edit: had to change my review. Sales and finance team is good. Service is horrible. Had to take the truck in a month after buying it for a known issue with factory XM radio. Gave the service guy the SSM# and he told me they had the pet in stock, agreed to a time to bring it in, sat there for almost 3 hours for the service guy to come and tell me they actually didn't have the part. They tell me they'll special order it over night and they'll call me back in an hour to let me know when they think they will have the part. That was last Monday. No phone call, nothing. Service department sucks.

I had a drama-free new vehicle buying experience at AutoNation Littleton. I started working with Kyle over email since I live 60 miles south. The quoted price was the actual price and there were no surprises along the way. Everyone we worked with was very nice and professional. Even though there are dealers much closer to me it was well worth the drive for us.

This place and there sales team are absolutely amazing! Never a haggle. Thanks so much Jan Van Arsdale is a great salesman.

The worst experience! I went to test drive a vehicle on Monday night. On Tuesday morning called and asked to speak to a sales manager. Was transferred three different times and then ended up in voice mail. I left a voice mail at 10 am stating I wanted to purchase that vehicle and needed to know what paperwork needed to be filled out. I never received a call back. I called at 5 pm because I was going to go and pick up the paperwork after work since I work at South and live out North. I was told to call and talk to another sales manager. I called, he wasn't in. He had left for the night. I spoke to another sales manager.  He stated I could come down and pick up the credit apps. On my way there I received a text advising I talk to the salesman I spoke to the night before. I get to the dealership and the salesman is not there. The receptionist calls the salesman and he speaks to another sales manager. That sales manager goes to get the keys for the vehicle I want. 10 minutes later he comes back and tells me that someone literally bought that vehicle 2 minutes ago. The next day... I receive a voice mail from the salesman stating they just got a trade in of the same vehicle I wanted to purchase. I call the salesman back. He tells me they received the exact same vehicle I wanted to buy. I asked what year it was...he stated it was 3 years older than the one I wanted to purchase! Thank you AutoNation Ford for adding insult to injury!!!

The worst experience! I went to test drive a vehicle on Monday night. On Tuesday morning called and asked to speak to a sales manager. Was transferred three different times and then ended up in voice mail. I left a voice mail at 10 am stating I wanted to purchase that vehicle and needed to know what paperwork needed to be filled out. I never received a call back. I called at 5 pm because I was going to go and pick up the paperwork after work since I work at South and live out North. I was told to call and talk to another sales manager. I called, he wasn't in. He had left for the night. I spoke to another sales manager. He stated I could come down and pick up the credit apps. On my way there I received a text advising I talk to the salesman I spoke to the night before. I get to the dealership and the salesman is not there. The receptionist calls the salesman and he speaks to another sales manager. That sales manager goes to get the keys for the vehicle I want. 10 minutes later he comes back and tells me that someone literally bought that vehicle 2 minutes ago. The next day... I receive a voice mail from the salesman stating they just got a trade in of the same vehicle I wanted to purchase. I call the salesman back. He tells me they received the exact same vehicle I wanted to buy. I asked what year it was...he stated it was 3 years older than the one I wanted to purchase! Thank you AutoNation Ford for adding insult to injury!!!

I was pleased with the overall experience with the salesman and the price of truck. But when it came to signing the papers, I was disappointed. I was not shown the retail purchase agreement and all the costs. There was $4788.00 for warranty so etc. that I did not want. Still waiting to hear from Tommy who was to call me yesterday before noon. Please let someone in charge at AutoNation call me. Jerry Waggoner...

We had a great experience. Everyone was informative, friendly and helpful

Great guys. Really responsive and knowledgable. Very happy with the experience

Logan Slagle went above and beyond on helping through our purchase and afterwards. He delivered our 2nd key fob to us I didn't have to drive all the way to the dealership. Logan is a true professional, very patient and best of all he showed me that he cared about me and my family. I highly recommend Logan Slagle! Thank you Logan!

Best car buying experience I have ever been through! My salesman Michael Nixon did an awesome job getting me in a car when no one else could! I'm super happy and would recommend him and the dealership to anyone!

Marcus Pitman was excellent in his customer service to me. He made every effort to keep me well informed and answered all of my questions in a very timely manner. I didn't go with the vehicle that had caught my eye but my decision had nothing to do with Marcus'. He was professional, courteous and left a great impression with me.

I wasnt expecting a $20k vehicle gonna give me so many problems on the road the next day i called the customer service they said they gonna call me back but they never did bad customer service too!

My wife and I have not dealt directly with a dealership in many years. The experience at AutoNation Littleton and Yemane Abraham has totally changed our perspective. Excellent service from Yemane. After our purchase we discovered the charging cable was missing from our Fusion Energi Titanium. Yemane jumped into action and had a replacement for the cable provided in no time. We weren't forgotten after the purchase. Excellent!

Excellent experience with Yemane Abraham. I reserved my soon to be, 2014 Fusion Energi Titanium. Yemane had it ready and walked us through the entire process of test driving and answering all our questions. After our purchase we discovered the charging cord for the EV was missing. Yemane took care of it and we had a new cord in short time. Awesome service! Thank you AutoNation and Yemane.

3 weeks for an appointment and now 48 hours and still haven't even had a service tech assigned to see my truck. Great ...update finally got service 72 hours later massive bill and to top it their own billing company won't accept payment from me hahah I had to sign 4 credit card receipts. Avoid autonation this one for sure avoid a used vehicle protection plan the quick lane will take 4 hours for an oil change but they offer a couple free oil changes so take the bait they will have you

Took truck in for oil change. They did the oil change, $100 is normal, and changed the fuel filters, $225, I didn't ask for that. Both are services I normally do, but I didn't want to roll around in the snow to do it today. They did apologize. That must be in the Autonation training manual. My appointment didn't mean anything either. I watched as people who pulled in with no appointment were serviced before me. Now 2.5 hours later and I'm still waiting. 3 Hours and it is finally done, including the work I didn't ask for. Talking with friends and family, I'm learning Autonation service centers do this all the time.

Our objective was to negotiate primarily via internet/email to minimize time spent traveling to other dealers. This was our first experience doing so and in the end it worked out great. We were provided firm offers we could compare and ultimately got a price that was very competitive and below what is normally paid. We didn't purchase the vehicle on day one but did return after receiving comparable pricing. The salesman was very knowledgeable of the vehicles and took the time to search inventor and provided various options they meets our needs. The vehicle we purchased was sight unseen as it was in transit to the dealership. When received, there were bubbles in the paint and scratches all over from cleaning with a dirty rag. We are still working to get the paint repaired but the dealer has committed to fixing it. We have an appointment scheduled later this month to we will see how well there follow through is.

We purchased a F350 with a box bed from Kyle Stevens with Autonation Ford. We had a great experience Kyle answered all of our questions and was able to get the deal completed with in a few hours. Thanks for all your help we will keep Autonation Ford in mind for our next auto purchase.

In shopping for an F150, I visited five Ford dealerships in the Denver area, but it was AutoNation Ford Littleton that was able to work with me on the right vehicle at the right price. Dylan and Bobby answered my questions, gave due consideration to my requests, and quickly took care of any issues that came up. The purchase experience took a very long time, which it really shouldn't, but this seems to be common when purchasing a vehicle. Also, after driving away, there was a unnerving vibration in the vehicle at high speeds, so I returned to the dealership to be told that the issue was because the car sat for a long time and the tires had flat spots that would eventually go away. In the future, I would recommend that the dealership consider letting the customer know that this is a possibility and to only be concerned if it persists after 100 miles. Overall, I was pleased AutoNation as a whole and how Dylan and Bobby treated me, specifically.

Terribly slow in the service department. I was told hour and a half for an oil change today since they joined main service and quick lube. It took five minutes short of three hours. This isn't the first time service has been lacking for me at this location. Unless it's warranty work, I don't think I'll be back.

We had a great experience with AutoNation Ford Littleton I do have questions and intend to call them on Monday. We felt they were very professional courteous and thorough. We would recommend this dealership.

Besides the fact that I couldn't get the salesman to throw in a set of floor mats, the overall experience wasn't horrible. Love the truck though!

Came out from south carolina to buy from these people. Kevin did a great job of assisting us in the sale and their GM Bob was fantastic. Excellent experience from top to bottom and I absolutely love the truck !

Marcus M. did a great job of getting me a great deal on my truck, as well as making the process smooth and easy.

My husband and I needed a second vehicle so we went to ford auto nation where Geoffrey helped us find exactly what we wanted and needed in a vehicle while keeping the monthly payment in our price range. Everyone was very friendly and welcoming and got us in and out as quickly as possible. All in all it was a great experience and we will continue to take our business here!

Not good. Nothing that was promised during the sale was done after the sale!! Ex. Car not washed interior not clean fuel not filled. Only one key fob and got home to find that it wasn't the main key for this ford vehicle. So there were restrictions set that we couldn't clear! Took two days of our holiday to try to straighten things out. Not even a apology!!

This was my first time buying at a dealer, and I was pretty nervous-you hear so many stories of high pressure sales, and I was going solo. I was absolutely blown away by how friendly, and low-pressure the process was! Tim Laurie took excellent care of me, asked me lots of questions to figure out what exactly I needed-the vehicle I left with wasn't what I had in mind when I went in, but it is actually the perfect vehicle for me. They know their inventory, they know the vehicles, and just by describing what I needed, he figured out what worked best for my needs. I'm completely satisfied. The reception staff was super friendly and helpful. The finance staff who helped me were very clear when explaining the details, and took the time to answer all my questions. Even the other dealers who weren't taking care of me were helpful and friendly! It helped to make the process stress free. I've had several follow up questions, and Tim has been available to answer every question, and even called to check in after the sale, to make sure I was happy and still loving my Escape. I highly recommend AutoNation Ford in Littleton.

Tony was such a pleasure to work with! He was honest and very down to earth. We appreciate someone who understands us. Cheers, Tony!

AutoNation Littleton is the best dealership, and we looked at trucks at several dealerships. Gil and Russ were absolutely the perfect sales people. They were not high pressure and they did not lie to us. We walked away from other dealerships knowing we would not return to them. AutoNation is the best place to go. We are in the sales business, so we know that the only thing you have to offer different from the competition is customer service. AutoNation went above and beyond. We would also like to express our gratitude to Tommy Baca who was fantastic. We will definitely recommend your dealership to our friends and family.

These guys are awesome! The customer service is outstanding.

My fiancé and I just bought a Ford Escape from AutoNation Ford Littleton. We didn't just love the car but also the service. We were treated very well, and all our questions were answered. We got there around 830pm and we were deciding and thinking it through, which took some time, but still Dan Mcnamee and Toma were very patient with us and very friendly. Between all of the car shops that we went to,this is the best one of them all. We had a great car for a great price. A great experience. We were treated well. Even offered us coffee+hot coco😃 I so appreciate their help and patience, and we truly love our new 4WD Ford Escape.

Couldn't have asked for a better purchasing experience. Purchase price was extremely good, I received a fair offer on my trade-in, and a couple of minor issues after the sale were handled very quickly and to my complete satisfaction. Kevin Laurie was on top of everything.

They are awesome! I had the best experience buying a car from them. I had went to three other dealerships before Autonation and it was a headache. I wish I would have went to Autonation 1st. My awesome sales man was Myles Creecy. I told him exactly what I wanted and he got it for me. I told him how much I had down and it was never an issue like the other places. I explained to him about not having good credit and he assured me that wasn't an issue, that I would be leaving with my vehicle. I was skeptical because It didn't go so well at other dealerships,but he was right. I left with exactly what I wanted. Myles was so nice. He greeted us right when we got there and was very helpful through out the whole process. I'm very satisfied with my purchase and my whole car buying experience with Autonation. Go to Autonation Ford, and ask for Myles. You will not be disappointed! Thanks again Myles Creecy, I love my ford!

Today I purchased a car at AutoNation Ford Littleton. I had been in contact with Rob Koerner for a few weeks now with what I was interested in from there. For various reasons, I couldn't get there until today. Rob was amazing with continuing to check in with me and updating me with what they had at their dealership in the means of what I wanted. When I got there today, he had everything printed out and picked out for what I was looking for. He was extremely helpful and very customer friendly. I could tell that he genuinely wanted to help ME find the car for ME. I really appreciated this, as sometimes, dealers want to sell what will make THEM the most money. I had an AMAZING experience with Rob and will definitely be referring any family or friends that are needing a new car to him! Thank you, Rob and AutoNation Ford Littleton!!

Great Dealership, our Truck is currently on order and Mr. Mahlon is a professional and honest associate. WE ARE EXCITED ABOUT THE NEW F150 SHELBY!!! Thank you, Maximillian

Allways friendly sales people at auto nation ford. I bought a F150 truck, this is the third truck that I have purchased from auto nation ford littleton. I like my purchase except for one issue that is the engine power. I have the 2.7 liter V6 , It runs great around town but it struggles in the mountains on the steeper grades. I dont know that it will tow my boat especially over the mountain passes. So i would recommend the 3.5 liter engine for any one living in colorado, especially if it will be used for towing.l have had good luck with my F150s' just hope the smaller V6 will hold up under the stress. PS my sales person Mr.White head was great to work with.

Tony G provided outstanding customer service and helped my family out. Awesome dealership and awesome customer service!

One of the easiest and quickest car buying experiences I've ever had. Great selection of quality used vehicles. I found exactly what I was looking for and was treated with courtesy and professionalism. Highly recommend AutoNation to anyone looking for a good experience!

Very well pleased by the whole process. Was just what we wanted and more. Good service and we were taken care of in a pleasant way.

I purchased a car a year ago from your dealership and was told it was a "Very clean lease turn in from a fellow salesman" After I had asked if it had any paint work, defects, wrecks, or obvious scratches. (I purchased the car out of state and flew in to take delivery) I had a false sense of security having a full factory warranty plus CPO warranty and the car only having 13,500 miles. When I was having a paint correction/seal being completed on the car I was shown that my hood was repainted and replaced. It was confirmed with a paint depth gauge showing massive differences in paint thickness through-out the hood. So now I'll be taking a paint depth gauge with me for any future car purchases. Thanks for the disclosure and lesson. BUYERS....Don't ever trust CarFax. Not every shop reports to them. Second thing was that your department doing paperwork kept dragging to send the title so I was unable to register the car in my state nor give the title to the lien holder. It took several calls and a month to finally get this paperwork on the way. I've held my tongue long enough publicly and want others to know my experience. Please don't bother with a reply that says "Please contact us we'd love to help you with your problem" I did on other issues and was told to pound sand.

Great experience at this dealership, I was referred by a coworker who bought a car about 6 months before my 10 year old vehicle started showing its age. I picked up a 2016 F150 that I am very happy with. The whole buying process was fairly quick (1.5 hours) I worked with Mark Kaplan told him what I wanted found it quickly and I was awarded some great incentives that got the price exactly where I needed to be with my trade. If you are looking for a new Ford I suggest taking a look Autonation Ford they are top notch and did not hand me off to some finance for a hard sale on options just gave me what I asked for and explained what else was available. Thanks guys!

Made my 2000 Ford F-150 5.4L triton V8 leak oil it only has 132,xxx and I pretty sure it didn't leak before I dropped it off. It's a bad day when you can't even trust the dealership😔😔

Good service. No pressure

My sales person, Dan Gilmore, made my buying experience worth while. They were professional, knowledgable, and extremely helpful. I will be buying my next vehicles from this place!

I had a great experience here. No haggling, no pressure, Justin and Kyle were great. My finance guy, Matt, was also great. They were all very friendly and helpful, worked with my hectic schedule to get the car I really wanted, got me in and out in the time-frame I set for them.

Auto Nation Ford Littleton and Scott Hagy provided us the best car buying experience we've had. Not once did anyone say my most hated sales line - "What can we do to put in you in this car today?" Car buying is still a time-consuming process, but they put the transaction together as efficiently as possible. Scott was knowledgeable and what he didn't know, he found out and didn't pretend and give us bad information. (An experience we've had elsewhere.) When we left the first time to try out other competitive vehicles there was no big sales push to keep us there. When we came back, Scott remembered us and details about us and not just the car we were looking for. We hate car buying, but sometimes it has to be done and I would certainly go back to this dealer and Scott again.

I went in and asked for a magician to help seal the deal. And Robert was very helpful and exceeded in getting everything done and delivery of the vehicle quickly.

I'd give a 0 if I could. Total con artists. The sales manager is lucky....

My experiance buying a car at AutoNation Ford in Littleton was a fantastic experiance. Everyone was helpful and very professional. I never felt pressured at any time! Dan McNanee was the salesman I worked with, he did everything he said he would, he followed through with me during my car buying experiance and communicated everything to me perfectly. I would not hesitate sending my friends there to purchase a vehicle.

Our recent purchase of a new car was very pleasant. Our sales representative, Michael Nixon, was very helpful and courteous. However financing took too long because they were short staffed. We didn't leave until super late. Overall a very good experience.

Mr. Antonio Gashani is friendly, courteous and professional. He was very helpful in my purchase of a used Volvo XC90. Antonio was attentive, understanding and very helpful, without being at all pushy or assertive. Antonio is a real credit to AutoNation.

Quick, easy and an overall good experience. Tim was efficient with the sale and the accounting department had me in and out quickly to close the deal.. Oh' and the Mustang is great

Tim did an awesome job in helping me get a vehicle. It really was a fast no haggle deal. I love my new terrian, Couldn't have picked a better place to get it. I would recommend everyone to get there for a new/used car.

it was like all car sales long and crazy. shouldn't take that long., and they still didn't show us any thing about the car. we left there not knowing how to turn on or off the wipers , no info about the radio or nothing. you would expect a little info as this was all new to us .

Still waiting on Jeep tags for over 5 months - When they sold me the Jeep - they forgot to pay the other lien on the vehicle - Multiple sales people stated it was taken care of - Went to DMV 6 times - Even had Autonation on the phone with them - DMV stated Autonation never sent the original paperwork and they lost 4-5 title clerks in the Autonation office for shredding applications and title paperwork - Had to contact the Dealer Board and take them to small claims court - Will see them in court in November/December

The last thing we wanted to do was drive a 170 miles to a big city dealer but the selection was so limited up here we could not even see the interior we were interested in. So thanks to the web we found a couple dealers with what we thought we wanted in stock. Drove our trade down and were very surprised and pleased with the great treatment and deal we were able to work in a pleasant efficient time with Steve, Yemane, Michael and Bob. The Edge is great too and was a treat to drive in the mountains coming home.

Great experience!! Will continue buying through Kevin Laurie. Thorough explanation of all car features, services, and finance options. Kevin is Very patient and answered all of our questions. Couldn't have been a better!!

I had a great experience purchasing my new Ford F-150 4X4 truck at AutoNation. The customer service was excellent. Kyle was very helpful answering all my questions and working with me to help me understand all the vehicle options available.

Very friendly and helpful. Helped me find close to what I was looking for. And got my car for a a great price. If you are looking.. go there. You will get the car and a better deal.

Never again. Put a $500 deposit on a Ford E250 so that it would be held for us to pick up later in the week. We attempt to purchase the vehicle, but behold, it's been sold out from under us. Why on earth would we ever shop here again??? Shady business tactics, pressure customers to make a sale, and then it seems like it's no big deal to anyone! We are through with Autonation altogether. Learned our lesson the hard way.

This was our 3rd vehicle purchase from AutoNation Ford for a reason. We have had very positive experiences every time we use them. We keep going going back specifically because of Tony Gashani. He has always worked hard for us to get the best deal and to ensure that we are completely satisfied with not only the purchase but our overall experience. I can not recommended Tony enough! If you are looking for a genuine salesman with no hassle, he is your guy. We feel like family instead of just another customer. Thank you Tony and the entire AutoNation team for your repeatedly outstanding service to our family.

Dan Gilmore helped me out so much with looking for the car I wanted. He was trusting and had my best interest in mind. Wouldn't go to anyone else when it comes to searching for a car.

I Purchased a 2001 Toyota Tacoma and protection plan in May. I have been trying to cancel the protection plan since the third day after purchase including many calls and a visit to sign paperwork. It has been 4 months and this is still not resolved. Now I find out that they never listed PSCU as the lien holder!!! Uhg!

My experience was one of satisfaction. The entire team worked to get me exactly what I wanted in a timely fashion. Great dealership with great people working there.

First the good: Low pressure, decent price, gave good amount for trade-in. I also had a small issue with the (used) car immediately after leaving the lot, which was taken care of fairly painlessly. Now the bad: BE SURE TO GO IN WITH YOUR OWN FINANCING!!!!! I bought a car over a holiday weekend, as a person with a 800+ credit score I knew I would get a great rate. When I got to financing I was told that the credit unions were closed so we could not get a rate that day, but they (Autonation) would submit it to 2 credit unions and they would take the best rate offered. A week or so later I get a notice from the credit union that was picked (as far as I can tell it was never was submitted to the other CU which was promised!), and my rate is 3.79%! I called the credit union and was told that the rate offered was 3.29%, but the dealer (Autonation) added .5% using what they called "Dealer preferred pricing", i.e. they took extra money from me via back handed financing! I had stressed the importance of a low rate, I was never told 'FYI we add an extra .5% on the back end.' The CU rep told me they see this happen "all the time." Beware of shady financing!

I was at the service express lane on Tuesday. It went well but when they were don't with the norm oil change tire rotation etc.. they stated to me that the car needed a battery.. Brake pads.. and tires.. I actually had already had an appt at a separate shop to check the brakes and get brake pads if need be.. I do want to add that these are 3 out if 4 things not covered under warranty. When my phone call came about the brakes from the brake shop I was so angry. The brakes are still in great shape. They said they were not going to charge me for brake pads I was nowhere near needing .. I then asked them if they could please check the battery for me.. they said that they did because they pull a inspection on things automatically and proceeded to tell me how the battery was just fine. The service guy at the brake shop said it had plenty of charge. After I left I was so angry about autonation telling me that it needed battery.. Brake pads and tires I took my car to a tire place and had them inspected. As it turns out the car doesn't need tires either. Well the 4th thing that isn't covered on my warranty is alignment and if anyone knows anything you want an alignment when you get tires anyways .. I just felt disgusted with the new info I had considering it was pretty ironic how my car needed everything not covered under warranty only to find out that it didn't need anything that all is in good shape. I will take my car somewhere else for my rotations oil changes and other routine maintenance somewhere else. I am very angry at the waste of time and mental anguish that this caused. This would have been a great rating if the shop didn't try to ream me for a bunch of money on things not needed at all. Correction on my update. Life got busy after speaking with the general manager the first time. I am here today knowing that Brakes Plus was wrong when it came to the battery. The battery wasn't powerful enough to start the car yesterday. So I am here replacing the battery and we will catch the other 2 as they come. Thanks ks autonation for understanding.

Do not shop for a used car here. I found a nice suv on Autotrader, called to set up an appointment, and when I arrived, I was informed that the car had already been sold, even though it was still listed in their inventory. Are you serious? That's a crappy way of making people want to visit your dealer. Nothing but an incompetent waste of time. 1 star is too generous.

Go see Kyle and he will take care of your car buying needs. Great group of folks. Thanks!!!

This is the second super duty I have purchase from Autonation Ford Littleton, and I will buy all my trucks from here from now on. I've purchased one new and one used, both great experiences.

Thanks marcus pitman for help me tu buy my new car ??

I strongly recommend this dealership and the staff that worked with me on the purchase of my new Escape. They went beyond my expectations and prior experiences with other dealership.

Excellent dealership ! Needed a specific F350 Super Duty and these guys had it ! Searched all over the West coast for a new F350 with a snow plow package and these guys were the closest dealership with the highest rating on "Dealer Rater". I searched for the best dealership first and then the truck that I needed second and these guys came through. They actually had two identical F350's on their lot with everything I wanted in a new truck. Talk to Mahlon Whitehead in the Sales Department at AutoNation Littleton, Colorado. I'll save you the leg work and the negative experiences at other dealerships !! Sana Frakes in Finance is a professional as well ! It's worth the plane flight to deal with these guys !

Just called in to service my new truck bought from them and am told the wait is 28 days. When talking to a service advisor named Jake his first response is they are the largest dealer on the front range and the wait us what it is. Do not buy a truck from this place they obviously do not know how to hire enough technicians to handle their service department. One month wow! Glad it was my brakes and not something that's left me immobile! Stay away!

Great experience . . . all car purchases take too long.

Very friendly and good communication skills. Got us into a truck right away

This car dealership failed to file the proper paperwork with the DMV to make our bank the lean holders on our vehicle. After we paid them in full for our veichle with a check from our bank. Not only that the ripped us off for $500 cause THEY made a mistake on the paperwork. Then they threatened us if we didn't pay it. Then they lost the paperwork we need to give to the bank and DMV. We called Autonation they said they don't have it. They lost our service agreement and told us they cannot give us a new one . The DMV will not take a copy. It's a shame because I had previously purchased another car with them and everything was fine. But I had different people to deal with at the time. This time around is so bad. I will never , never do business with them again. And I will never encourage anyone else to do business with them either.

My buying experience was top notch! It was worth driving to 100 miles to this dealership.

Just got finished buying a new car from Dylan. He was awesome...best car-buying experience I've ever had!

we just purchased two new cars from auto nat Littleton best buying experience we have had. Kyle Stevens was awesome very knowledgeable and worked out a tremendous deal for us.. ( we had a delay due to a power outage) Bob Messmore & Matt Harrell were both very professional and friendly GOOD JOB ALL We will recommend Littleton Ford to all .;;;;;;;thank you !!!

AUTONATION FORD LITTLETON SUCKS. THERE HOLD SYSTEM IS AN ENDLESS LOOP OF TERRIBLE. TRY AND CALL THEM AND SEE IF YOU CAN CAN GET THROUGH TO A HUMAN BEING. SPOILER ALERT YOU CANT. NOT IN THE AMOUNT OF TIME IT TOOK ME TO WRITE THIS REVIEW AND NOT BY ANY PERSON TRYING TO GET AUTO PARTS IDEA OF A REASONABLE AMOUNT OF TIME. CALL SOMEONE ELSE. CALL ANYONE ELSE

Staff is very nice to work with. This is the second vehicle I have purchased from this dealership and I am very pleased with the way they help customers.

The salesperson was patient and did several "road trips" with us so we could get a feel for which model we wanted. Although this is a very busy dealership, we felt like we were their only customer because of their attentiveness and service.

It was great working with Kyle Stevens. He was very knowledgeable, courteous, and helpful. When I found the same vehicle (different color) at another dealership he went above and beyond to earn my business. Really appreciated that. Would definitely recommend Kyle to anyone looking for a new car.

Very good experience with sales and finance. Never pushy at all!

Overall I had a very good experience. My salesman was very willing to work to get me the best deal to meet my monthly payment. My only complaint is how long it took the 3rd party to schedule my addons. It has taken over 2 weeks to get them done.

Love the service and personnel so far. I haven't used the maintenance department yet.

Service oriented professional staff. TyuiokjhgfdsaX Coconuts a+?? -!#

Great group of folks who look out for every deal they could possibly use to help out their customers.

Got a great deal for sure! Loving my brand new 16 Ford Focus and loving Tony and the whole AutoNation team for going to great lengths to make sure I didn't leave without it! Thank you AutoNation 😆

This is regarding the part dept. So Jeremy the original counter man was very helpful. When I came to pick up the ordered parts, Walt the counter man was very rude and obnoxious. Pretty sure his coffee was weak this morning. It escalated and resulted in I requesting a Manager. The Parts Manager was a pro and resolved the issue with a couple key strokes. I have had issues with Walt before, but I have always tried to let it slide. Today I had had enough. My advice would be that Walt needs some customer service training. I will continue to use AutoNation Parts on Broadway, however I will not use Walt or go in when he is working.

AutoNation had the truck we wanted and Dan Cutter made it easy for us to make a deal for it. He said he was there to sell me a vehicle and he did! The price was fair and the buying experience was great. This is the third vehicle we've bought through AutoNation and we haven't been disappointed yet.

My experience at AutoNation Ford Littleton is and has been an exceptional experience. This is my 6th Truck purchase and 7th vehicle that I have bought from Autonation Ford Littleton...is it evident I'm a customer for life? From sales to finance to dealership leadership I have nothing but positive things to say. Gil Montellano is a wonderful person whom I'd recommend to work with in Sales and provided an excellent experience when looking for the right truck that would fit my needs. Bob Messmore, whom I've also worked with in sales and is now in finance, who also added to my overall experience by offering the right coverage for my new purchase and has always listened and offered realistic options to fit my needs. And lastly, I feel it is important to provide a thank you to Robert McMann in leadership who has always offered the best deal to me as a loyal customer. I would highly recommend this dealership for your next vehicle purchase based on my above comments. Make sure to let any of these team members know Dustin sent you.

AutoNation made everything so easy, cannot recommend them enough and my car checked out perfectly with our mechanic! Everything AutoNation said they did they had done and it is in excellent condition.

Excellent. Went in, found the car I wanted. Was able to drive it away that evening. Tim and Matt were great.

Yemane Abraham went far and beyond to ensure that our buying experience was smooth and successful. Thank you to the Director of finance also thank you Kelly and Matt

Dan did a great job listening to our interests, presenting options, and working to make a good deal. I would highly recommend him when considering buying a new car.

We bought 4 cars and trucks from here Dan Gilmore is the best never any pressure to buy will not put you into something you cannot afford

Just had a great experience with the Service dept. Phil Evdos is the man and the mechanics are top notch. Phil and the guys took away that little shake, RATTLE and roll that showed up on my 2015 Explorer. I owe these guys some donuts !

Quite easy. Not what I'd come to expect. The choice was overwhelming.

I had a very positive experience at Autonation Ford. My sales associate, Dan, was very professional and easy to work with. The car I was interested had a dead battery and scratched mirrors. They quickly put in a new battery and my mirror was replaced with new ones a few days later. I couldn't have been happier driving out in my new car.

I had a very positive experience at Autonation Ford. My sales associate, Dan, was very professional and easy to work with. The car I was interested had a dead battery and scratched side mirrors. They quickly put in a new battery and my mirror was replaced with new ones a few days later. I couldn't have been happier driving out in my new car.

The salesman, Tom Rettler, was very friendly and easy to deal with. He made the process smooth and, as these things go, pleasant. My only complaints are that for a cash sale the process still takes too long and the vehicle still had rain or car wash spots on the back window and outside mirrors after what was supposed to be a detailing. One would expect the car to be spotless after a new car detailing.

Robert did a great job. I would definetly recomend him to our friends or anyone looking to buy a car.

Got exactly what I was looking for and Jan made the experience as smooth as possible! We got in an hour before their closing time and they stayed open for us to complete the sale ( 3 hours after closing) what business offers that kind of customer service?!?!

Best, fastest buying experience ever. Dan M. best salesman ever. Welcoming dealership.

I was checking a few quick details before purchasing when I did a search. Dan M. emailed me immediately. He is the best car salesman I have ever worked with.

Utilized the online purchase, Fast, smooth, and zero stress...

Dan was a pleasure to work with, and worked diligently with me to ensure I was getting the best deal for what I was looking for. I would have been a little happier if the dealership would have accommodated a couple requests for repairs/paint, however, that was no fault of Dan's.

We researched several cars and narrowed down the selection to one. Auto Nation had the exact car we wanted with all of the features we were looking for. The price was right and our salesman, Jan, was awesome.

Easy quick and smooth. Our sales person was professional and communicate very well. Thank you-

Justin was a great listener and guided us in the right direction. Very patient and a pleasant person to work with. Very smooth experience. Matt was very pleasant and knowledgeable. I recommend them to anyone. Thank you!

Exceptional! Very streamlined process and a very knowledgable sales staff made my truck buying experience wonderful. I would highly recommend the Autonation Ford dealership to anyone in the market for a vehicle.

Talked to them on the phone and decided to take my car in. Years ago I use to have them service my car and though I would try them again. I drove the 35 minutes to the shop and they were checking me in. When they were about to finish checking me in I was told there would be a $350.00 diagnostic fee that is not credited towards work done. I asked if they could not find anything am I still charged and they told me yet.

I really enjoyed the service I got from this dealer. However I was told that the car I was buying was certified pre owned but found out it really wasn't after all the paper work had already been signed. Although this isn't a big deal because I still like the vehicle I would have liked to know up front what kind of used car I was getting because I was really wanting the warranty that came with a CPO vehicle. However the facility and customer service was great. Would still recommend this ford dealer to anybody looking for a new or used car. Marcus did a great job helping us and was really friendly.

I purchased a 2015 Explorer from Cata last year, yesterday I brought a coworker of mine in who was looking for a car after his broke down. I live almost an hour away but had such a good experience last time I felt it was worth the drive and my friend trusted me I wasn't going to take him somewhere he'd get taken. They didn't disappoint. Cata wasn't there when we arrived and I didn't have an appointment so his partner Antonio jumped in to help. He took great care of my friend showing him anything he wanted. Cata later arrived and they collectively ensured Chris walked away happy and in his new Mustang GT! Typically car salesman compete and fight over sales, these guys at Autonation have got it right...take care of the customer! Great Job Autonation Ford Littleton! and thanks again Cata and Antonio....see you guys next year when we replace my wifes car.

About what you expect from an old school dealer. Forced into some bogus antitheft crap for $399.

Tony sold us two cars Fusion and Mustang and I have no complaints. When I'm in the market for a truck I'll be back again.

Got there an hour before close as i live over an hour away and they were kind enough to stay open a little longer to get me processed and out the door. friendly staff and good experience.

Very satisfying experience. Received all the help I needed. Very happy with my overall experience.

Our experience at this AutoNation was fantastic! Our sales person, Marcus Pittman, was amazing in finding just what we needed following an auto accident that totaled our previous vehicle. He was spot on! He was very caring and understanding of our stressful situation, and we received the best customer care ever when purchasing our new truck! You are wonderful. We would highly recommend this auto nation, and Marcus, to anyone in need of an awesome vehicle and customer service! Thank you so very much. Sincerely, Les & Elise Murray

It was a good experience. The price of the vehicles were great. Best place to spend your money.

I purchased a Ford Escape 4wd. Good mileage and in great condition. Kevin Laurie my salesperson was a big help. Thank you Auto Nation for helping me get a new car.

Greatest car buying experience we have ever had! Customer service was excellent!

I contacted 4 Ford Dealerships and Liz Welker at AutoNation Ford, was the most efficient at finding the F-150 with the right package and price. When I purchase my next Ford-150, Liz will be the first sales person that I call

We traded our 2012 F350 Ford truck in on a new Ford Edge Titanium and were so pleased with the deal. Thank you all at AutoNation Ford in Littleton. You guys Rock.!

Maddy was very nice and helpful.

Kyle Stevens is the best salesman. Very good experience.

Aaron Nelson did a wonderful job at helping us find the perfect truck.

General customer service was excellent, store conditions are very important to me and the y where awsome in all areas. Dan Cutter and Robert Mc Mann where professional in all aspects of my buying experience. My family and friends will continue to buy here for ever. Thanks Dan and Robert.

I drove all the way from northern Colorado to look at a used Mustang as I have not had much luck with NoCo Ford dealerships in the past, and this search. I was beginning to think that it was all ford dealerships in General that lacked concern for selling me a car. I WAS WRONG. AutoNation Ford Littleton was a quick, pleasant and professional experience. So professional in fact that I ended up buying a much newer model Mustang than I had planned. I had no choice, AutoNation Ford Littleton offered me a reasonable price trade on an old Porsche when other Ford dealerships refused to even accept it as a trade. You have all my future Ford business for sure.

Reserved my car online and it was ready when I arrived for my appointment, was out of there in 2 hours instead of 4 after purchasing the vehicle. Dan was friendly and knowledgeable. Made us feel as important buying our used car as if we were buying an expensive new one. Will definitely buy from them again!

Had to take my truck in because it was acting up a bit. Schiller met me at the door and was awesome throughout the entire process. AutoNation had my car for 3 days and Schiller was in contact with me about progress the entire time. Couldn't be more pleased!

The Certified Pre-Owned 2015 ford connect xlt wagon/van with slightly less than 19,000 miles for only $17,800.00 including a 500.00 dealer and handling fee plus state and county taxes only (Pueblo West is not a city, hence no city sales tax) made the drive from Pueblo West worthwhile.. The family loves the vehicle even more than I thought they/we would. A temporary ramp from harbor freight is being used for my grand-daughter's wheelchair, until I work (literally overtime) to install a permanent conversion. In conclusion be sure to insist on a nice new ford ball cap.

My experience with AutoNation Ford Littleton was great! I purchased a 2011 Jeep Compass on 5/13. Yemane Abraham was my salesman and he was awesome he was running all over the place to help me. He had them put it on the lift so we can look underneath and even washed my Jeep for me himself even though they normally don't wash the used cars. Also, Toma I believe he was the manager, was great he managed to find me a lender with a pretty low APR compared to to what they were going to give me. Thanks guys I love my Jeep!

We had a certain budget and a certain deadline to purchase the vehicle we needed for our new company. The trucks we where all interested in where all either sold at last minute or had title issues. We ended up purchasing a truck much more expensive than we had wanted to. But...when you don't have time on your side what do you do.... So over all we are very pleased with the truck. The finance guy didn't disclose every important thing...but that's why you have to read everything yourself. The sales man could have been more helpful and less salesman but that's asking for to much...lol He was polite and very respectful. Can't go wrong when you have that long ago good old fashion respect. We do recommend them.

Mr. McMann, Your staff is excellent thoughtful and professional service. I wished for you to know how rare today that is to maintain. Thank you . Thank you Yemane, so very much for your professional and courteous help with buying my mom's Escape. You were truly a gentleman and provided amazing attention to detail. That is why the sale happened. As I stated to you earlier I buy 5 to 7 auto's a year and to quote a way overused statement "you have more than earned my respect". Bob Messmore & Dave? were without a doubt in the same realm as yourself. Yes my weakness are auto's! This is the 7th auto I have aquired from your dealership and miss (Doe). So let us complete another transaction:) Mine...............attached is the invoice of the auto I would care to drive next. Please ring me when this auto is ready for me to see.

Justin and Ian with the quick lane crew were beyond helpful. Got oil change, tire rotation and tire patch. Great service and friendly crew. Thanks guys!

Great car buying experience with Dan Cutter. He was a great person to work with and was very knowlegable and efficient. He took good care of us and We felt like we got a great car at a great price. Thanks!!

Went in to buy new car with a $10,000 down payment and bad credit. Manager told me no way I could get financed and if I did it would be @13% apr. Went down to Phil long ford and got financed that same afternoon @1.9% apr! Save time and look elsewhere. (Not to mention the insane lowball trade in offer!)

Very good. Ready for my visit. Prepared with right truck. Just what I wanted. Fair price.

This is the 12th vehicle we have bought from Russ Brunswick at Courtesy Ford between work and personal vehicles. I just love working with the whole team there as they take such good care of me. They are very easy to work with and make sure I get a great deal! Every vehicle I have ever bought from them has served me and my business very well and their service department is always on top of scheduling and doing the maintanence so I never have to worry about anything. I highly recommend this dealership and Russ is your go to guy! Tom Rettler is fantastic and knowledgeable and a fun guy to deal with, Nate and Douglas in the financial department are also wonderful guys and do everything they can to make the most boring part of the purchase quick and easy!

All good. Annmarie was great. Quick turnaround on info.

I was very pleasantly surprised by the purchasing experience at Automation Littleton. Dan McNamee was professional, friendly, knowledgable and capable. We had specific needs and a set budget for a new F150 and Dan got the deal done.

I was very pleasantly surprised by the purchasing experience at Autonation Littleton. Dan McNamee was professional, friendly, knowledgable and capable. We had specific needs and a set budget for a new F150 and Dan got the deal done.

I worked with Dan McNamee. I found him honest, knowledgeable, easy to work with. He listened to me, was timely, very helpful. Bright, articulate, excellent sales person.

The buying process was easy. I have not received my new car yet,but am looking forward to it

Very pleased with the entire dealership. Special thanks to Tony Gashani, Bob Messmore and Nick Rowell.

Very impressed with the entire dealership! Thank you very much Tony Gashania in sales, Bob Messmore in financing and Nick Rowell in service for making me feel right at home especially being new to the state. You guys earned a loyal customer as long as I live in this state.

We had Marcus and he was AMAZiNG!!! Matt in finance really helped make things happen for us. I really enjoyed working with auto nation and we will defiantly be back! Thanks guys!!!

AutoNation was awesome! This is a professional organization and it shows in terms of service and timeliness. Great price and assistance. TKO

Bought my Lexus from this dealership 5 stars all around from the sales team to the finance team.

My husband and I arrived at the dealership with the intention of looking at used cars because we were in the market to replace ours, which was 16 yrs old. Our saleman greeted us in a very friendly and non-pushy manner. He asked what our budget was and then proceeded to tell us that he had the exact car we were interested in (within our budget), but that it was a brand new 2016. We took it for a test drive and loved it! It was the color and model we wanted and had loads of extra features included that we never thought we'd get in a used model. We drove away within a couple of hours with a brand new car! We are very happy drivers!! Thanks Autonation Ford Littleton for your excellent service!!

My wife and I arrived at the dealership with the intention of looking at used cars because we were in the market to replace ours, which was 16 yrs old. Our saleman greeted us in a very friendly and non-pushy manner. He asked what our budget was and then proceeded to tell us that he had the exact car we were interested in (within our budget), but that it was a brand new 2016. We took it for a test drive and loved it! It was the color and model we wanted and had loads of extra features included that we never thought we'd get in a used model. We drove away within a couple of hours with a brand new car! We are very happy drivers!! Thanks Autonation Ford Littleton for your excellent service!!

Best car buying experience we've ever had!! Top notch customer service and prices! No pressure & great sales team!

AutoNation had the best inventory on F-350's in a 4 state area. Dan McNamee treated us very fair on our trade and the purchase of a new F-350. Very quick and honest transaction.

Just wanted to THANK auto nation ford for fixing my 2006 mustang extremely happy with the service all the way through! Will always bring my fords here! Highly recommend! !!!! And we had the best service adviser Schiller murphy awesome and helpful and always kept me in the loop of what was happening! Thank you!

I've bought multiple cars in my life and this experience with them by far was the best! From the very beginning to the end. Great customer service and quickly got my process going. Dan and Bob were great. No pressure and tried to help me out everywhere they could. If you want to buy a car I suggest them. Five stars!!!!!

Probably one of the best experiences we have had. The staff from the moment we walked in the door was fantastic. Our salesman was Salvador and Matt did the paperwork. I have purchased all my cars there for this reason. Salesman that wasn't even involved with us were very courteous . Class act guys and also Walt in parts was great talking to while i was buying new weather tech mats . keep up the fantastic work

This dealer has an excellent selling team. Mr. Abraham located the Certified 2015 Taurus Limited that I wanted. He had it set aside and ready for an appointment convenient for us. We were treated with respect all through out the process. Sana in finance was very helpful in discussing our options and very quick in finalizing the deal. We are repeat customers and wouldn't think of going anywhere else.

Kyle Stevinson Is The Best Car Dealer I Ever Had To Go Through. He Helped A Lot With The Credit I Have To Get Me Into The Car I Wanted Immediately. I Appreciate The Business With Ford Auto Nation.

Ordered Car (Mustang) on Labor Day weekend, Sept 2015; due to seat belt (recall) issues was unable to take delivery until mid January 2016. When I was finally able to pick up the car in mid January 2016, I was told the "seat belt" (recall) fix took 30 minutes." The Dealership presumably made the fix and "reinstalled" the seat belts. (After waiting 4 months) they installed "incorrectly." (Wait for car for 4 months...30 minute seat belt adjustment... executed WRONG......impressive!!...NOT); the belts were "not flush" over the body but all twisted. When I brought to their attention I received no apology" from the Service people (they seemed annoyed that I brought it up)...//just bring it in. (Good thing I only live 68 miles from dealership as in 136 miles round trip). I also asked "in writing" no less than 6 times (and repeatedly, verbally) not to put the "AutoNation" name plate on the vehicle...no luck...attention to detail?..not happening" as attention to detail" is not one of the company imperatives). I was also provided a 3 year warranty that started in mid October 2015.(the time the car "arrived" at AutoNation" from Ford) versus the actual day I picked it up and paid for....Awesome (3 months of warranty......Gone!...warranty by "stealth".) I contacted "Ford Corporate" and was advised it was up to the "Dealership to set the warranty straight and that the "warranty" starts the day the consumer actually picks up the car...Nice Try AutoNation..no banana. . Once I contacted "Ford Corporate, Auto Nation's "retention manager" got a hold of me and provided a great story of how hard he was working to get me what (according to Ford Corporate) I was entitled to; wow, thanks for working on giving me something I'm entitled to. As a bonus he additionally provided the "trail of tears" of why the warranty started on Oct 2015 (despite Corporate Ford's statement to the contrary......the drama from AutoNation was of no interest) He failed substantially short on his condescending fast talk and promises Great car....."service" was totally non-existent...do yourself a favor and go somewhere else. Only get one star as I can't post without providing at least one. Again Car is fantastic..on a scale of 1 to 5,the Serivce was a Negative 5, a total disaster.

Overall the experience with Auto Nation was good. I would recommend them. I was however disappointed by the finance dept. When I questioned why the Up Front sales tax was so much more on this leased CMax then my previous leases they could not explain why and could only say the computer program was correct. It took me much searching on the internet to discover that sales tax is charged to the buyer on the rebate from Ford. (which the dealer retains), In the case of a CMax energi this is substantial $, This should have been explained to the buyer way ahead of the time they reach the finance dept. so the buyer is not surprised.

Smooth and easy process. The service and willingness of our sales person was amazing

I have purchased many trucks from this dealership and it has always been a pleasant experience from the sales team to the finance department.

Jan Vanarsdale and Toma were so helpful and professional when we bought our suv! Jan was patient while we took a couple days to figure what we wanted to! He was very knowledgeable about the vehicles and services Ford offered. Thanks Ford Auto nation! We love our new car!!!!

I had notified the sales manager of my needs by phone. In three to four days I was down test driving exactly what I was looking for. the purchase process was about an hour and I on the road. Great People, Great dealership. Randy L P

Friendly staff and straight to the point. I went to get a car and I left with a car. The whole process was quick. My questions were answered and I was satisfied. I recommend Auto Nation Ford. Really nice cars and trucks. Whatever your looking for, it's there.

I've had two experiences with this location within the last 6 months. The shuttle service is great. We had a repair done on our truck that was completed correctly and timely. I took the same truck in for a lightbulb change this past week. Ryan Donarski was our advisor. What seemed like a quick fix ended up being an "electrical problem". It appeared that I was looking at $150.00 min to get this check. Turned out it was just a connection problem that was quickly fixed. We had our truck back at no charge. I appreciate the honesty and professional work they showed me. Well done guys!

Gilmore and Abraham did a great job assisting me in buying this truck also bob in finance did a great job thanks to all

I recently purchased my first car, a 2002 Ford Thunderbird, and have been in love with it ever since. The entire purchasing experience was very fast and friendly and I would definitely recommend viewing and/or purchasing your vehicle here.

Great experience buying my used Camaro. They were upfront about everything and I believe I got a great deal. This is the only place I feel comfortable buying from. I wouldn't go anywhere else. All the employees there are great and do an excellent job.

Great experience buying my used Camaro. They were upfront about everything and I believe I got a great deal. This is the only place I feel comfortable buying from. I wouldn't go anywhere else. All the employees there are great and do an excellent job.

Love these guys!!! Third truck I bought from them I would recommend them to anybody!!!!! between sales and service it's phenomenal and I bought a lot of trucks over the years and have never been treated with such respect!!!!!!

5-stars for customer service. Justin McAdow was professional, easy going and low pressure. Really listened to what my needs were and tried his best to fulfill them. Be sure to ask for him when you go in...you won't be disappointed.

FANTASTIC - I was having issues with my wife's Fusion where the usb in the center console and the phone menu of the radio display wouldn't appear. I called Jake in service and he recommended I drop by. They found that the module had gone bad and would fix the two issues. While the part came in, I was chauffeured around by autonation and a very nice young girl. The whole experience was a pleasure (if that can actually happen at a car dealership) and we have Jake to thank for it. Jeff Castle Rock

Best experience I've had purchasing a new vehicle. No pressure no stress. Best price. Must see Ed Rizza and Robert McMann. On 3/21/16, purchased our 3rd vehicle within the last 18 months. Still the best place to go for prices, customer service and making you feel part of their family.

Purchasing my first car through autonation ford was a great experience ... Tony was a great help in my buying experience very attentive to the customer

I told Aaron Nelson at AutoNation Littleton, that he was, by far, the best sales person I have ever dealt with in a car purchase. I stand by that. He was not only helpful and honest, he went above and beyond for me in more than one occasion. Great car buying experience, thanks to him and the staff.

Great working with Bob Messmore. Able to find me the right veh and the price was just right. My SECOND time there and Very Pleased. I Recommend them!!

Ordered a new F350 from AutoNation. They were very transparent with the price and had excellent communication with me throughout the whole process as it took around a month for my new truck to arrive. My wife and I also live out of state so everything was done with an added complication through the phone and email. Arrived on a Saturday at 1030, showed them my trade in, agreed on a price for that truck and was out the door by 1200 with a new truck. Extremely quick and knowledgeable about both my new truck and my trade in. Overall, excellent customer service and they have earned my business for life.

Jan VanArsdale was very helpful in the buying process of my new F-150. He was very knowledgeable about the truck and Autonation had a ton of inventory. I got exactly what I wanted. There are almost too many choices!!

From driving onto the lot to driving away in my purchase it was like dealing with family. Go in and see Nate and Mark and be totally surprised. Very good at their jobs. Finance folks are very good and you will know everything you wonder about when you leave, nothing hidden, nothing left hanging. Just a great experience all around.

Dan M. and Ed Rizza were a pleasure to deal with while purchasing our 2016 F150. We had certain needs for the truck based around the towing capability and they found the proper truck to fulfill our needs. We never felt pressured and they were aggressive but polite in asking for our business. I am a sales manager myself so I appreciate the way everything was handled. Overall it was a pleasure working with these gentlemen. They are an asset to your dealership. Bill H.

I have purchased 5 vehicles over 18 years and always had great experiences with the purchases.

Service department was rude and unhelpful. Whoever worked on my car left a coffee cop and trash inside my car.

What a first class auto dealer! Found a used vehicle on Craigslist, and came to buy it the next day. The vehicle was a new trade-in and hadn't been serviced. Over the next 10 days, they made various critical and not-so-critical repairs to the vehicle without charging me. Aaron Nelson was a wonderful salesman, and helped me not only with the deal for the truck, but helped me get the most out of the repairs that needed to be done. They even set me up with a loaner when I brought the car in for a possible oil leak. Aaron's a great guy. Seek him out.

We had a pleasant experience, dealing with Ed Rizza on the purchase of our 2015 F 250. We did this deal all over the phone based off the miles we had to drive to get tot he dealership. We arrived a little earlier then planned to make the 8 hour drive back home. Then we meet with the Finance lady and the evening went to down from there. It was a cash deal and should have been handled in a fast prompt manner. After 3 hours in finance and having to show our bank paperwork to her which should have been here is the check and we sign the papers. But it did not go that way. So based off the finance situation I would suggest planning more time if it is a cash deal.

Best car buying experience I've had. People were great.

I had a very good experience at AutoNation Ford Littleton. Kevin Laurie did a great job taking care of us. He handled all my request with out a problem. I would highly recommend using AutoNation Ford Littleton and ask for Kevin.

I emailed the vehicles I was interested in and received an immediate response from Dan McNamee, I was so surprised at the quick response that he actually apologized:) We met in a couple of days and after some initial conversation Dan realized the "situation". He was tremendously patient and UNDERSTANDING. Took a test drive in a 2013 Ford Focus and both my husband and I liked it. All aspects of the transaction went very smoothly. I HIGHLY recommend both AutoNation Ford Littleton and particularly Dan. Thanks again, Dan.

Was a good experience. the sale was done quickly which is always a plus.

Simply put...there is no better place to buy a Ford and no better sales guy than Lawrence Maxwell. He goes by Max, call and ask for him directly, seriously the best & most knowledgeable sales guy I've had the luck to work with. This is my 5th or 6th vehicle from Max and without question he'll get every bit of mine and my friends future business

Dan Gilmore helped me get exactly what I wanted. He was friendly and extremely helpful. I will be sending anyone I know who needs a car to Dan. I recommend him to everyone

The service was tremendous. Dan McNamee made this experience one that will have me first looking at AutoNation Ford Littleton for all future vehicle purchases.

I did not ever think that I would lease a Ford. I have always leased Toyotas or Hondas. I really like my Ford Edge. Classy, roomy interior and a smooth ride.

I have purchased a few new cars in the last 10 years but this was the best experience I have ever had. The dealership was great and the sales person did everything they could to get us a great deal and keep us satisfied. I will definitely be coming back the next time I am looking for a new car.

I have to start off by saying that everyone I came into contact with at the dealership was awesome. My sales rep Dan McNamee was incredible. He worked extremely hard to get me the financing I needed and made sure I got the vehicle I wanted. The fianancial services manager I worked with, Doug Lawrence was super friendly and got me in and out in a flash. Expect to spend a few hours at the dealership, but understand that it's worth it.

My wife and I just bought our second brand new car here, the staff here are great! And our Sales Associate Bob Messmore was awesome once again! Thank you!!

Excellent Job. My salesman Bob Messmore was the best!!!!

I don't normally write reviews but seeing as how wonderful my experience at Autonation Ford was and how the reviews I read helped me make a decision to go there for my car I decided i would. From the start Abraham was very helpful, since day one when I contacted him with questions and information on a car; he was very attentive, answered all my questions and made it so easy for me. Everyone at Automation Ford was very friendly, providing the best customer service I've seen ( I had been to 3 different dealerships already ) Abraham did his best to help me take my dream car home; he was never rude or instant on me making the purchased (I got that at the other places I went) so it was refreshing to see him genially care about my situation, the importance of this buy, he went far and beyond in helping me find a solution to my poor credit/first time buyer situation. Even after leaving with the car, Abraham is still checking on me to make sure the car is all I expected, running good and answering my questions. The whole experience with them was so easy, helpful, relaxing that I will definitely come back to them to buy another car..

This was a very positive experience. Scott Rutman was the sales person whom I worked with. He was very knowledgeable and forthright in the transaction.

Best car buying experience ever!! Ed Rizza was awesome and so was Sana Frakes who did the paperwork! Would highly recommend them!!

Never was buying a truck easier than at Auto Nation, My salesman was outstanding and the process was quick and easy.

The front desk staff as well as the sales department were great to work with. I was looking for a new car with a great rating and found just what I wanted at Ford. Thanks

It was a pleasure dealing with AutoNation Ford - Littleton. Not so much with the Ford Motor Company.

Everything went smoothly. I Didn't spend that much time signing papers and they provided me with everything I needed. I recommend anyone to go there, the staff is awesome especially Bob M.

The dealership is very organized. The vehicle I looked at online was ready and warmed up for me when I arrived and the salesperson had several ready for me to see. Shopping experience was great and the price was good. I would buy here again and highly recommend Ed.

Bought a vehicle from AutoNation Ford and after a couple days of having the vehicle we found MAJOR safety items not addressed on our vehicle. We took our vehicle back to the dealership and were told that they were not going to repair and any of the safety items not caught by their used car technician during the inspection. While I understand that we purchased the vehicle "as is" I have to admit that I am appalled by the fact that AutoNation sold a car that has bad wheel bearings, is leaking coolant and has a brake caliber that is hanging up not to mention a burnt out light bulb . Three of these four thing items are considered safety items and SHOULD have been disclosed on the inspection report presented to us during the sale of the vehicle so that I could have made the decision on whether or not I wanted to pay for a vehicle that has it's fair share of problems. The used car technician pencil whipped the inspection just to flag hours and failed to do a complete inspection of the vehicle noting pertinent information about the vehicle, leaving us in the dark when we purchased the vehicle. We are very dissatisfied by the level of service we have received from service and sales. Not to mention the lack of concern AutoNation Ford shows towards their customers safety. When we chose AutoNation Ford to buy a vehicle we were trusting that you would sell us a vehicle that would last as long as the loan.

AutoNation and Yemane were (are) great. Yemane presented us with no pressure tactics and took the time to show us many aspects of the vehicle. After presenting the facts and the price, he left us alone to discuss. When we picked up the vehicle, it was spotless and ready to go. Again, he was very willing to take the time to go over all operations. Facility was clean, everyone was kind and the paper process didn't take an excessive amount of time.

My wife and I recently purchased a 2016 Escape from AutoNation Ford. The entire process far exceeded our expectations. We were greeted promptly when we arrived. We were able to search the inventory to find the vehicle that met our needs in a very timely manner. Financing options were clearly explained. The function and use of various vehicle systems were demonstrated. During our drive back to MO we received phone call to check to ensure that every thing was working as expected, and to see if we had any questions. We highly recommend that anyone in the market for a vehicle give AutoNation Ford an opportunity to meet their requirements. They will not be disappointed. Special thanks to Bill H, Mark P, and Dan G for all your personal attention. You made this an excellent car buying experience.

Never even made it to the dealership as the interaction with the salesman was awful.

I initiated my vehicle purchase process via internet. Scott Rutman of AutoNation Ford Littleton responded immediately. He provided me all necessary information to review prior to arriving at the dealership. The dealership is approximately 290 miles from my residence and it was worth the drive. Scott had everything ready when I arrived. I looked over the vehicles that were of interest, made a selection, worked out a deal (including my trade-in) and I drove off with a new F150. Scott was courteous, knowledgeable, and professional throughout the process. Sana Shahid, in Finance was also professional and courteous. In fact, the nice lady, who works in the showroom, started this pleasant experience off by showing me how to get a good cup of coffee out of that "too tech for me" coffee machine. I would recommend anyone to contact Scott at this dealership when it comes time to shop for your next vehicle. Thanks Scott, and the entire AutoNation team.

We were shopping for a an older model 4 x 4 used car and received very efficient and professional service from Dan Cutter at AutoNation Ford in Littleton, CO. After promptly replying to our internet enqiury, he was well prepared for our meeting at the dealership and showed us cars that met our requirements and suited our budget. Once we had chosen a vehicle, the purchase process was smooth and all the issues on the service check had been addressed when we took delivery of the car. As buyers unfamiliar with the local market, we really appreciated the low key approach and sound advice provided by Dan and other AutoNation Associates.

Dan McNamee, from the first phone call to the final steps in purchasing my new Ford F 150 2.7L XLT Eco-Boost Turbo, He was professional, cordial and well informed couple weeks ago I emailed this dealership about a car I was interested in.... Dan was quick to respond , I went on the website to see how much my trade in would be, never really thinking I was going to trade. He guided us through the entire process and made sure we were nothing short of 100% satisfied the whole time. The buying experience was simple and painless. Great selection of vehicles with excellent deal had a couple of sour interactions while shopping around but didn't have any trouble at auto-nation littleton.

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.

This place is a joke. I bought a used car from here in September. After getting my car detailed to take it home, the dealership lost my main key to the car. We went back to get a new key and they tried to send us home with a key that all the buttons did not work. Not only that it took 3 additional months for them to make it right. I finally got a key that works. I called the sales manager and also the general manager. I never received any follow up or calls back from the general manager. I would advise against this place. The sales manager Mark Perez was rude and did not care that he got us a key that did not work. Also when the key guy came to fix the broken key he stated that he told the sales man that the key didn't work and claims that Mark said it was okay and that the customer did not care. I'm not sure why I would not care if the replacement key did not work all the way. I bet the key that was lost all the buttons worked on that key. Anyways, this was my first car that I ever bought and this experience was the worst. I will never ever buy a car from this place or recommend to any of my family or friends.

Sales people and staff were very helpful and polite. Process was easy and worry free. Definitely will shop here again.

I recently bought a used truck at this location. The salesman first contacted me by phone after I had shown interest. No pressure was forced upon me. When I arrived to see the truck, it was parked out front clean as a whistle. The salesman & staff were very nice to work with. Made the whole transaction fun and easy. I would highly recommend checking out Autonation Ford Littleton!

Hassle free. Got the car we wanted at a good price.

I first reached out to AutoNation through their website. I saw a used vehicle that I was interested in and send a request. The original sales person responded very quickly with the information I requested. I made an appointment to see the vehicle. The original responder to my e-mail was busy with a client so he referred me to Yemane Abraham. He was wonderful, he made both vehicles available and I was able to test drive both. When I asked for my mechanic to look at the car he was totally fine with that, I never felt any hesitance or pressure during the whole experience. As it turned out, we did not make a deal that day, however, after thinking about everything I reached out again, and was able to make a deal on a brand new Escape. During the entire process Mr. Abraham was so patient and kind, I really felt he wanted me to make the best choice for myself, not what he thought was best. I would recommend Mr. Abraham and AutoNation to anyone who wanted to feel secure and respected during their car buying experience.

I have been looking at a Ford Fusion for the past three years since I first viewed them at the Denver Auto Show. Since then I have been checking out all the information that I was able to get my hands on. I finally put one together with all the features I liked and went to Auto Nation and sat down with Abraham and ordered a new car which would be to my liking. When it arrived I was more than happy, especially with the color, Bronze Fire. Since I brought the new car home I have read sections of the manual several times and I allmost have most everything figured out. My final analysis is: I LOVE THIS CAR.

Great service, salesman got me what I wanted.

For my first car purchase, it was and exciting experience.

We purchased a 2016 Fusion. We very much appreciated the quick and efficient service. Very much enjoying the drive of the Fusion - it is a great car.

I recieved a level of absolutely impeccable service from AutoNation Ford Littleton! I was visiting from out of state, and my Ford Escape Hybrid broke down. It was a recall issue, and after getting a run around from two other dealerships, I called AutoNation. They helped me with getting my vehicle towed, and once I was in, they treated me with every consideration! They were FAST at getting my repair done, and it wasn't a small item. And when it came time to settle up, they took care of everything...a few items too a month to resolve, but they made sure they took care of it all! It is so rare to find a business with this level of dedication to doing things right. I wish I lived nearby, because I haven't found a dealership in my area I can trust like AutoNation.

Justin was very helpful and pleasant to work with.

Scott and Kyle were the sales people whom i have interacted for my honda civic car and the process went in super smooth. I really appreciate the guys the approach in closing the deal. There would be a post purchase support also from this dealer ship in terms of operations of the car, documentation and any other help related to the purchase. Thanks for the help!

Scott won me over with his direct, but mellow affect. I hate pressure sales, so it was a relief for someone to just be straightforward and readily available to answer my questions rather than try to push my thinking in any certain direction. Scott went above and beyond to make the whole process easier on me. Sana was also very helpful through a stressful financial process that included a frustrating banking mistake. My first impression of the dealership was that it was "typical" to most-aggressive sales people meeting you on your step out of your car, pretending to meet your needs while convincing you to meet theirs-however, my experience with Scott made me glad I went back. My car seems awesome so far, and I felt like I got a good deal.

Dan Cutter was great to work with and I will send any buyers his way.

They were amazing ask for Paul and Jan they helped me with my first car buying experience made it easy and fun thank you guys so much

Couple of things: I was in the market to purchase a new F150 and was told the deal that I wanted wasn't possible and was quoted a payment of $715 per month. I ended up using a broker to purchase my F150 and ended up with a payment of $606 with all the same variables. This was the deal I was told wasn't possible. 2nd issue; today I had an appointment to take in that very same F150 in for service to fix a part. This appointment I had to schedule a month in advance in order to get it fixed. So after having my vehicle for majority of the day, I get a call to pick up my truck but they were unable to get to my vehicle today and it had absolutely nothing done. Thanks for wasting my time and making me adjust my busy work schedule. AutoNation Ford on Broadway!

It was really a good experience having my car service at Autonation. The quality of service is good and staff is cooperative too.

Dan Cutter was great to work with!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Want people you will trust, even when paranoid because you have been reading about car buying scams and what to watch out for? Go here! Within 10 minutes I knew I was dealing with a group that wanted to sell cars, but wants you to be a happy lifelong customer, and refer your friends over selling you something you don't want. I know this sounds like an internal review but they are just that good! P.s. They are all great, but Tony G. Is incredible!!!

Our salesman Bob was fantastic! Very knowledgable and attentive.

If you are looking to purchase a car from AutoNation Ford in Littleton then I strongly suggest that you contact Yemane Abraham. He was fantastic. The price point on the 2014 Ford Focus was great so there was little negotiation necessary and Abraham was willing to discuss all options and prices. There was no pressure and his flexibility was great.

Dan McNamee, from the first phone call to the final steps in purchasing my new Mustang, was professional, cordial and well informed. Any one in the market for a FORD would do well to contact Dan at FORD AutoNation. You won't be disappointed!

The exchange was smooth and easy! I really needed a new car. Thanks Auto Nation

Full disclosure: I have never been a fan of Fords, and I try to avoid them whenever I purchase a new vehicle. That said, I felt reasonably confident that when my GF went truck shopping, that a "Certified" Ford Truck would be a safe bet for a used vehicle. Likewise, shopping at a respectable dealership like AutoNation, would mean that a used car would get more than just a cursory inspection. This, unfortunately, was a mistake. My GFs truck has been in the shop cumulatively for almost a full week since she bought it. The reason? It wasn't fully inspected by the dealership before it was placed on the lot. When asked why it was certified, the service tech simply told us that "we don't check for issues like you're having." SO...leakage and water stains on the headliner aren't enough of an indicator that something is awry with the vehicle? What's more, after three attempts (and nearly $700) to fix the issue, it STILL has not been fixed! SO, what's the take-away? DON'T BELIEVE THE CERTIFIED CLAIM! BUYER BEWARE--THESE GUYS JUST DON'T CARE!

I have had many car buying experiences. I will never visit another dealer since I have now bought two cars from Autonation. There selection is everything you could possibly want. Let's just say if they don't have it you don't need it. The staff is prompt courteous and easy to work with. I would recommend anyone to go there. It is well worth your time.